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Upgrade to Learn Ultra

Proposal Sponsor: 
Anne-Marie Scott

Overview

In 2015/16 over 80% of all our academic courses are using Learn and we are actively engaged in reducing the number of other VLEs that we run, with the expectation that this number will rise further.

Our last major upgrade (from WebCT to Learn) was in June 2012 and previous major upgrades have tended to be every 5/6 years. Blackboard are now engaged in a re-write of the Learn product, branded Learn Ultra and have advised us that this product is likely to be available in initial form in 16/17 (SaaS only), but that functionality specific to the UK market may not be available. Accordingly we need to plan for an upgrade in 17/18, with the expectation of launching in time for the academic year 18/19. Already we are experiencing a drop in development support for the current version of Learn, with only the most significant issues being resolved through cumulative patch updates.

Blackboard have advised that Learn Ultra has some significant changes to the technology stack on which the product is based, and there is a high chance that the product will only be available in a hosted form (this is contiguous with Canvas – their main competitor in the US). This will significantly change aspects of how we manage the service, particularly with regard to integrations, and we should estimate this project with that possibility in mind.

The current APUC agreement under which we can purchase Blackboard Learn and Learn Mobile ends in July 2018. Blackboard have confirmed that they are talking to APUC already about a pricing scheme for Learn Ultra and we will continue to engage with any conversations through our APUC representative within Procurement (Billy Hislop).

Other contributors: 
Jo Kinsley
What would happen if the project did not take place?: 

We will be on an un-supported version of Learn, which is a significant risk given the number of courses that rely on it.

Additional information: 

Ultra will be out 2016/17

Licence due for renewal after 2017/18

Who does it affect?: 

All Learn users

Other Business Areas:

Yes 

Student Systems - student data and VLE integrations for assessment info

Apps Service Management – IDM integrations

 

Various Schools – for building block integrations 

Physics – API integrations for tutoring application and LTI integration for quiz application

CHSS – Panopto integration

Maths – MapleTA integration

Geosciences – CogBooks

SPS – Assessment tools (based on Moodle)

Why is it needed/What are the benefits?: 

The new version of Learn will provide a better user experience (there are significant user interface improvements). The old version of Learn will not be supported so any bug will not be fixed.

BI/MI requirement?: 

Yes – existing TELS MI Universe will need to be updated. 
Potentially also any new Universe created for assessment data.

External costs?: 

Potentially – if consultancy or training on the new version is required.

Procurement - Yes – need to see what happens with APUC deal

Compliance justification (if relevant): 

Address obsolescence of technology component

Maintain critical University business system AND no practical workarounds available

The supplier will no longer support the current version of Learn. Any bugs or issues that are found will not be addressed. New functionality will improve the user experience. The reputation of the University as progressive will be upheld if it is using the new version of Learn.

Fit with University strategy: 

Goals - Excellence in Education

Enablers - Infrastructure

Enablers - Outstanding student experience

Score for portfolio comparison: 

Compliance

Planning Status: 
Approved
Portfolio: 
ISG
Planned Start: 
17/18
Multi-Year: 
No
Project Owner: 
ISG
Procurement > £50K: 
No
Funding Source: 
Core Grant
IS Admin Tab
Estimation Reference: 

Last upgrade took 740 days including time for staff in Apps Service Management TELS at the time.

Estimation Type: 
3rd Party IT Solution Implementation
Estimation Confidence: 
Reasonably Confident (similar to previous work)
Estimated IS Apps Days: 
Extra Large
Estimated Business Partner Days: 
Extra Large
Estimated Service Management Days: 
Extra Large
Impact on other service area: 

Helpline

Digital Skills

EDE

Student Systems

Apps Service Management

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