This portfolio it has been created to monitor the readiness of IT based projects, services and resources for the University Start of Term.
Start of term is one on the most important dates in the University calendar and typically puts a significant strain on our IT services. It is vital for our students,, particularly our new students, and staff that our services run smoothly over this period. The portfolio will gather together information about:
- the status of IT and Library Business Services (based on the Service Catalogue) that will be used over the start of term
- the status of existing projects which are delivering services needed for start of term
- people and other resources need to support the start of term period
The approach will be to provide a framework for monitoring and supporting existing start of term activities across the University rather than than to replace or significantly change these activities.
This portfolio is sponsored by the CIO and owned by ISG User Services Division working in partnership with Project Services and the other ISG Divisions.