The Communication programme is related to services offered by the IS Applications Communications Team in the Service Management Section. We develop our services with ITIL best practice at their core. We promote transparency regarding service costs and benefits and will develop and publish KPIs for all of our services.

The services related to this programme include:



Name   Role
Alex Carter    Programme Owner
David Watters   Programme Manager


Current Programme status

Report Date RAG
July 2021 AMBER
Code RAG RAG Date Manager Status Stage
COM045 IDM Database Upgrade GREEN June 2021 Chris Konczak In Progress Build
COM051 Office 365 Security Hardening GREEN June 2021 Sue Woodger In Progress Deliver
COM054 Annual JIRA Upgrade BLUE August 2020 Tim Gray Closed Close
COM055 O365 Staffmail Migration GREEN June 2021 Tim Gray In Progress Execute
COM056 Accessibility Statements BLUE October 2020 Sue Woodger Closed Close
COM057 Wiki Crowd Implementation GREEN June 2021 Chris Konczak In Progress Execute
COM058 Qlik-Sense and Qlikview Annual Upgrade BLUE June 2021 David Watters Withdrawn Initiate
COM059 VRS Rewrite GREEN June 2021 Colin Watt In Progress Execute
COM060 MFA Rollout for O365 Email BLUE March 2021 David Watters Withdrawn Close