Overview

The Communication programme is related to services offered by the IS Applications Communications Team in the Service Management Section. We develop our services with ITIL best practice at their core. We promote transparency regarding service costs and benefits and will develop and publish KPIs for all of our services.

The services related to this programme include:

 

LAST PRICCL

Contacts
Name   Role
Alex Carter    Programme Owner
Colin O'Sullivan   Programme Manager

 

Current Programme status

Report Date RAG
January 2024 AMBER
Code RAG RAG Date Manager Status Stage
COM059 VRS Rewrite AMBER January 2024 Colin Watt In Progress Execute
COM066 Bi-Annual Grouper Upgrade BLUE February 2024 Richard Bailey Closed Close
COM070 IDM Support Interface AMBER January 2024 Colin Watt In Progress Execute
COM071 API Upgrade 22/23 AMBER January 2024 Alexandra Mezeul In Progress Deliver
COM074 Wiki Annual Upgrade 23/24 GREEN January 2024 Joe Cowan In Progress Execute
COM075 JIRA Annual Upgrade 23/24 Colin O'Sullivan Not Started Initiate
COM076 Qlik Sense and Qlik View Upgrade AMBER January 2024 Chris Konczak In Progress Execute
COM078 Annual Business Objects Upgrade 23/24 GREEN January 2024 Alexandra Mezeul In Progress Execute
COM079 Office 365 Security Improvements Colin O'Sullivan Not Started Initiate
COM080 MIRO Implementation GREEN January 2024 Colin O'Sullivan In Progress Execute
COM081 Eventbrite Service Implementation GREEN January 2024 Alexandra Mezeul In Progress Execute
SMI026 IS Alerts Rewrite GREEN January 2024 Mark Downey In Progress Deliver