Report for February 2020

Report Date
February 2020

Section One: Programme Commentary, RAG and Resources Update

Programme Commentary

This month the programme management has transferred from David Watters over to Tim Gray. Progress has been made across most projects this month. After many months of investigation, resolution and testing, the SOA Upgrade now has a go LIVE date in March 2020. The annual Wiki update has passed planning and the C Host replace meant project progressed past Analysis. A new project Accessibility Statements has also kicked off. 

Office 365 Security Hardening has reported AMBER. This project has missed two key milestones and there are questions around the time recording and estimates. This project will not be replanned with the programme manger assisting where needed. 

RAG Status and Forward Look

Resources

Section Two: Projects Not Started

COM054 Annual JIRA Upgrade tbc (Student Intern) Starting June 20

 

Section Three: Projects in Progress

 

Project Info Project Manager's Commentary
COM043 SOA Upgrade to v12

Compliance

Milestones

Delivery 17-Mar-2020
Deployment Sign Off Review 14-Apr-2020
Close 30-Apr-2020

RAG Status

GREEN

Report by Adam Wadee for February 2020

Achievements

  • We have agreed on a suitable go live date with business partners / GoCAB and are preparing for the live deployment on 17th March. 
  • Milestones have been revised accordingly.

Issues

  • No issues to report.

Next steps

  • Deploy to live.

  • Move to closure phase.

COM045 IDM Database Upgrade

Compliance

Milestones

Suspended

 

RAG Status

BLUE

Report by Chris Konczak for February 2020

Suspension to be continued.

Review date: 27/03/2020

Restart date: 01/04/2020

Meeting scheduled on 09/03/2020 with project team to discuss the restart and potential move to VM Stretch Cluster

COM050 Wiki: Annual Upgrade

Compliance

Milestones

Crowd R&D complete 20-Mar-2020
DEV build sign off 30-Apr-2020
Integration testing sign off 22-May-2020
Acceptance sign off 12-Jun-2020
Deploy to LIVE 24-Jun-2020
Deployment Sign Off Review (DSOR) 08-Jul-2020
Closure 17-Jul-2020

RAG Status

GREEN

Report by Chris Konczak for February 2020

Achievements this period

  • Estimations reviewed and agreed.
  • Brief circulated to project team and signed off
  • Planning approval achieved at WIS

Issues

  • None

Next Steps

  • Crowd research and development phase to commence and complete in March

 

COM051 Office 365 Security Hardening

Compliance

Milestones

O1 Tighten Access Controls on Office 365 Admin Accounts Complete 06-Dec-2019
O2 Tune Mailboxes and Mail-flow for Security Complete 21-Feb-2020
O3 Review Tools to Protect Mailbox Accounts Complete 06-Mar-2020
O4 Data Protection Measures Complete 17-Mar-2020
O5 Impact Assessment Complete 27-Mar-2020
Delivery Complete 03-Apr-2020
DSOR Sign-off 20-Apr-2020
Project Closure 08-May-2020

 

RAG Status: AMBER

 

Report by Kevin Hone for February 2020

 

 

Achievements in Last Period:

  • A review of work has lessened the expected effort to complete the project.
  • A re-plan is underway and whilst early milestones have not been achieved, there is optimism that work can be completed in line with the original project end dates. 

Issues:

  • The project has slipped markedly when it comes to accurate milestone reporting.
  • There remains contention between Service Management resource undertaking Service Management activities and those separate tasks expected to be covered under the time-lines of the project. As part of the re-plan, work will be re-prioritised to fit more closely to the availability of diaries.
  • There has been some miscommunication across project resource which will be addressed going forward with more regular meetings.

Next Steps:

  • A revised plan will be issued by the 6th March.
  • Resource will be sought to undertake testing  of the re-tuned mailboxes and mail-flow for security.
  • Implementation of tightened access controls on Office 365 admin accounts.

 

 

The RAG status is AMBER because early milestones were missed. The project is under-going a re-plan to recover from slippage. There is an expectation that the project will still meet the delivery of its objectives in line with the base-lined end date.

COM052 C-Host Infrastructure Replacement

Compliance

 

Milestones

Planning Sign-off 14-Jan-2020
Delivery complete 02-Apr-2020
Project Closure 01-May-2020

 

RAG Status

GREEN

 

Report by Mark Downey for February 2020

Achievements

  • Analysis stage of Project completed
  • Test server built and configured and ready for test migrations.
  • Live server basic build complete

Issues 

  • Industrial action affecting resourcing. Industrial action was confirmed as running from 24th February until 6th March inclusive.
  • Industrial action also affecting some of the business users approving the next steps of the project, however we have planned for this and don't see any significant adverse affect on the project.
  • A few milestones were moved by a few weeks after approval by Project Team, however these were not any of the major milestones and will not have any significant effect on the ability to deliver the Project on time. 

Next Steps

  • Test Migration completed and metrics such as performance and migration times recorded and documented
  • Live Server build completed
  • Build stage of project  completed.
  • Live Migration planned and GOCAB raised with change management.

 

 

 

 

COM055 O365 Staffmail Migration

Compliance

Milestones

Pilot migration: 21-Jan-20

Migration batches: Feb - Jun 2020

 

RAG Status

AMBER - project has stalled because of issues with migrations

 

Report by David Watters for February 2020

There has been some progress this month with the news that Service Management colleagues now have the migration tool again. There have also been communications with Microsoft about the migrations being done out-of-house. They have advised that this can be carried out by third-party vendors, and we are waiting to receive further details about the potential costs of contracting out this task.

These changes mean that we are still faced with two choices - picking up the migrations again ourselves (using the aforementioned migration tool) or agreeing that they are carried by a commercial partner. The first option still carries the risks of uncertainty around the dates and getting everything done in line with these, and thus the possible need to extend the support for the Staffmail servers, which will incur costs of c.£10,000. This possibility has been raised with ITI as they have a related project to decommission the Staffmail service. This option also introduces security risks. The main risk in the second option is obviously to budget, with the full costs of this approach not yet known. The project team is still waiting on further details about these.

Once the required information is available, there will have to be a cost-benefit analysis of the two options, with a firm decision on which one to take. This analysis should consider the respective costs, risks and effort related to each option.

So, the two possible courses of action make the project Amber as none of Time/Cost/Scope triad has yet been impacted to any material extent. It is unfortunate that either resolution is likely to take Time or Cost into red, but - at the moment - the project is Amber because of the failure to conduct the pilot migration. The risks around the respective options to advance this work are being reported as Red.

COM056 Accessibility Statements

Compliance

Milestones:

Project Brief Completion 13-03-2020
Delivery 15-May-2020
Closure 29-May-2020

 

RAG Status: Green

 

Report by Victoria Weinsberg for February 2020

Achievements in Last Period:

  • Initiation was approved by WIS
  • PICCL for change of dates was aproved by WIS on 28/02/2020.

Issues:

  • Initial Planning deadline was not realistic. All dates have been moved by two weeks. Change 1

Next Steps:

  • Drafting and Finishing up the Project Brief

 

Section Four: Closed or Withdrawn Projects

Project Info Project Managers Commentary

COM047 Annual JIRA Upgrade

Project closed: closure report
COM053 CalSync Bi Annual Upgrade Project withdrawn: withdrawal
Programme Status
Has formal escalation taken place?
No

Documentation

Not available.