- Overview
The Communication programme is related to services offered by the IS Applications Communications Team in the Service Management Section. We develop our services with ITIL best practice at their core. We promote transparency regarding service costs and benefits and will develop and publish KPIs for all of our services.
The services related to this programme include:
- Web and Database reporting service (BOXI)
- Office 365
- Event Booking service
- Electronic Voting and Electoral System service (EVES)
- Document Management service
- Identity Management Service (IDM)
- Wiki
- Hosting
- Contacts
Name Role Alex Carter Programme Owner Colin O'Sullivan Programme Manager
Current Programme status
| Report Date | RAG |
|---|---|
| August 2023 | AMBER |
| Code | RAG | RAG Date | Manager | Status | Stage | |
|---|---|---|---|---|---|---|
| COM074 | Wiki Annual Upgrade 23/24 | Colin O'Sullivan | Not Started | Initiate | ||
| COM076 | Qlik Sense Upgrade | Chris Konczak | In Progress | Plan | ||
| COM075 | JIRA Annual Upgrade 23/24 | Colin O'Sullivan | Not Started | Initiate | ||
| COM078 | Annual Business Objects Upgrade 23/24 | Colin O'Sullivan | Not Started | Initiate | ||
| COM079 | Office 365 Security Improvements | Colin O'Sullivan | Not Started | Initiate | ||
| COM080 | MIRO Implementation | Colin O'Sullivan | In Progress | Plan | ||
| SMI026 | IS Alerts Rewrite | AMBER | August 2023 | Mark Downey | In Progress | Execute |
| COM066 | Bi-Annual Grouper Upgrade | AMBER | August 2023 | Richard Bailey | In Progress | Build |
| COM070 | IDM Support Interface | AMBER | August 2023 | Colin Watt | In Progress | Execute |
| COM059 | VRS Rewrite | AMBER | August 2023 | Colin Watt | In Progress | Execute |
| COM071 | API Upgrade 22/23 | GREEN | September 2023 | Shona Flockhart | In Progress | Plan |