Overview

The Communication programme is related to services offered by the IS Applications Communications Team in the Service Management Section. We develop our services with ITIL best practice at their core. We promote transparency regarding service costs and benefits and will develop and publish KPIs for all of our services.

The services related to this programme include:

 

LAST PRICCL

Contacts
Name   Role
Alex Carter    Programme Owner
David Watters   Programme Manager

 

Current Programme status

Report Date RAG
October 2021 GREEN
Code RAG RAG Date Manager Status Stage
COM067 Wiki: Annual Upgrade David Watters Not Started Initiate
COM068 API Upgrade David Watters Not Started Initiate
COM066 Bi-Annual Grouper Upgrade David Watters Not Started Initiate
COM057 Wiki Crowd Implementation BLUE September 2021 Chris Konczak Closed Close
COM063 Serengeti Bi-Annual Upgrade RED October 2021 David Watters In Progress Plan
COM064 Annual Business Objects Upgrade AMBER October 2021 David Watters In Progress Plan
COM045 IDM Database Upgrade AMBER October 2021 Chris Konczak In Progress Build
COM055 O365 Staffmail Migration GREEN October 2021 Tim Gray Closed Close
COM059 VRS Rewrite AMBER October 2021 Colin Watt In Progress Execute
COM062 Qlik Sense and QlikView Annual Upgrade GREEN October 2021 Chris Konczak In Progress Execute
COM061 Annual JIRA Upgrade GREEN October 2021 David Watters In Progress Deliver
COM065 Accessibility - Remediation RED October 2021 David Watters Not Started Initiate