- Overview
The Communication programme is related to services offered by the IS Applications Communications Team in the Service Management Section. We develop our services with ITIL best practice at their core. We promote transparency regarding service costs and benefits and will develop and publish KPIs for all of our services.
The services related to this programme include:
- Web and Database reporting service (BOXI)
- Office 365
- Event Booking service
- Electronic Voting and Electoral System service (EVES)
- Document Management service
- Identity Management Service (IDM)
- Wiki
- Hosting
- Contacts
Name Role Alex Carter Programme Owner Colin O'Sullivan Programme Manager
Current Programme status
| Report Date | RAG |
|---|---|
| August 2023 | AMBER |
| Code | RAG | RAG Date | Manager | Status | Stage | |
|---|---|---|---|---|---|---|
| COM014 | Update and Rationalise Windows Web Hosting | BLUE | July 2015 | David Watters | Closed | Close |
| COM015 | BI Additional Tools - Dashboards/Report | BLUE | March 2016 | Tim Gray | Closed | Close |
| COM016 | Committee Intranet Replacement | BLUE | February 2016 | Tim Gray | Closed | Close |
| COM017 | Wiki Service Improvement | BLUE | September 2015 | David Watters | Closed | Close |
| COM018 | VRS Improvements | BLUE | December 2015 | Chris Konczak | Closed | Close |
| COM019 | IDM Database Migration to Oracle 11G | BLUE | August 2015 | Colin Forrest | Closed | Close |
| COM020 | SharePoint Digital Space for IS Consolidation | BLUE | October 2015 | Colin Watt | Closed | Close |
| COM021 | IDM Continuous Improvement | BLUE | April 2016 | Karen Stirling | Closed | Close |
| COM023 | Enhancements to Visitor Registration System (including CF Upgrade) | BLUE | July 2016 | Sue Woodger | Closed | Close |
| COM024 | COM Programme CF updates | BLUE | June 2016 | Sue Woodger | Closed | Close |
| COM025 | BI Architecture | BLUE | September 2016 | Craig Middlemass | Closed | Close |
| COM026 | Wiki Upgrade | BLUE | August 2016 | Tim Gray | Closed | Close |
| COM028 | Upgrade onsite Exchange Mail Relay Servers | BLUE | October 2016 | Chris Copner | Closed | Close |