The Communication programme is related to services offered by the IS Applications Communications Team in the Service Management Section. We develop our services with ITIL best practice at their core. We promote transparency regarding service costs and benefits and will develop and publish KPIs for all of our services.

The services related to this programme include:



Name   Role
Alex Carter    Programme Owner
David Watters   Programme Manager


Current Programme status

Report Date RAG
October 2021 GREEN
Code RAG RAG Date Manager Status Stage
COM025 BI Architecture BLUE September 2016 Craig Middlemass Closed Close
COM026 Wiki Upgrade BLUE August 2016 Tim Gray Closed Close
COM028 Upgrade onsite Exchange Mail Relay Servers BLUE October 2016 Chris Copner Closed Close
COM030 Document Management for IS HR BLUE December 2017 Tim Gray Closed Close
COM031 Serengeti Document Management Server Upgrade BLUE March 2018 Morna Findlay Closed Close
COM032 Rollout Academic Timetable Integration with Office 365 Calendar BLUE August 2017 Chris Copner Closed Close
COM034 Annual Wiki Upgrade BLUE August 2017 Chris Konczak Closed Close
COM035 JIRA Upgrade 2017 BLUE July 2017 Tim Gray Closed Close