- Overview
The Communication programme is related to services offered by the IS Applications Communications Team in the Service Management Section. We develop our services with ITIL best practice at their core. We promote transparency regarding service costs and benefits and will develop and publish KPIs for all of our services.
The services related to this programme include:
- Web and Database reporting service (BOXI)
- Office 365
- Event Booking service
- Electronic Voting and Electoral System service (EVES)
- Document Management service
- Identity Management Service (IDM)
- Wiki
- Hosting
- Contacts
Name Role Alex Carter Programme Owner Colin O'Sullivan Programme Manager
Current Programme status
| Report Date | RAG |
|---|---|
| August 2023 | AMBER |
| Code | RAG | RAG Date | Manager | Status | Stage | |
|---|---|---|---|---|---|---|
| COM036 | BI - Business Objects Upgrade | BLUE | April 2019 | Chris Konczak | Closed | Close |
| COM040 | JIRA Upgrade | BLUE | October 2018 | David Watters | Closed | Close |
| COM041 | Decommission legacy Windows hosting | BLUE | May 2019 | Tim Gray | Closed | Close |
| COM042 | GDPR Readiness for Applications Division Services | BLUE | October 2018 | Emma Mcnab | Closed | Close |
| COM043 | SOA Upgrade to v12 | GREEN | July 2020 | Adam Wadee | Closed | Close |
| COM044 | Serengeti Database Annual Migration / Upgrade | BLUE | April 2019 | Anne Mathison | Closed | Close |
| COM045 | IDM Database Upgrade | BLUE | April 2022 | Chris Konczak | Closed | Close |
| COM046 | Annual Wiki Upgrade | BLUE | July 2019 | Chris Konczak | Closed | Close |
| COM047 | Annual JIRA Upgrade | BLUE | September 2019 | David Watters | Closed | Close |
| COM048 | Bi-Annual CalSync Upgrade | BLUE | February 2019 | Anne Mathison | Withdrawn | Close |
| COM049 | Rewrite & Modernise Online Voting & Counting | Tim Gray | Withdrawn | Close |