The Communication programme is related to services offered by the IS Applications Communications Team in the Service Management Section. We develop our services with ITIL best practice at their core. We promote transparency regarding service costs and benefits and will develop and publish KPIs for all of our services.

The services related to this programme include:



Name   Role
Alex Carter    Programme Owner
David Watters   Programme Manager


Current Programme status

Report Date RAG
October 2021 GREEN
Code RAG RAG Date Manager Status Stage
COM043 SOA Upgrade to v12 GREEN July 2020 Adam Wadee Closed Close
COM045 IDM Database Upgrade AMBER October 2021 Chris Konczak In Progress Build
COM047 Annual JIRA Upgrade BLUE September 2019 David Watters Closed Close
COM050 Wiki: Annual Upgrade BLUE July 2020 Chris Konczak Closed Close
COM051 Office 365 Security Hardening BLUE July 2021 Sue Woodger Closed Close
COM052 C-Host Infrastructure Replacement BLUE June 2020 Mark Downey Closed Close
COM053 CalSync Bi Annual Upgrade BLUE January 2020 David Watters Withdrawn Close
COM054 Annual JIRA Upgrade BLUE August 2020 Tim Gray Closed Close
COM055 O365 Staffmail Migration GREEN October 2021 Tim Gray Closed Close
COM056 Accessibility Statements BLUE October 2020 Sue Woodger Closed Close