The Communication programme is related to services offered by the IS Applications Communications Team in the Service Management Section. We develop our services with ITIL best practice at their core. We promote transparency regarding service costs and benefits and will develop and publish KPIs for all of our services.

The services related to this programme include:



Name   Role
Alex Carter    Programme Owner
Andrew Stewart   Programme Manager


Current Programme status

Report Date RAG
August 2022 GREEN
Code RAG RAG Date Manager Status Stage
COM045 IDM Database Upgrade BLUE April 2022 Chris Konczak Closed Close
COM055 O365 Staffmail Migration BLUE November 2021 Tim Gray Closed Close
COM057 Wiki Crowd Implementation BLUE September 2021 Chris Konczak Closed Close
COM059 VRS Rewrite AMBER August 2022 Colin Watt In Progress Execute
COM061 Annual JIRA Upgrade BLUE June 2022 David Watters Closed Close
COM062 Qlik Sense and QlikView Annual Upgrade BLUE February 2022 Chris Konczak Closed Close
COM063 Serengeti Bi-Annual Upgrade BLUE July 2022 David Watters Closed Close
COM064 Annual Business Objects Upgrade AMBER August 2022 David Watters In Progress Deliver
COM065 Annual Service Audits BLUE August 2022 Ailsa Glass Closed Close
COM066 Bi-Annual Grouper Upgrade AMBER August 2022 Richard Bailey In Progress Plan
COM067 Wiki: Annual Upgrade GREEN August 2022 Chris Konczak In Progress Build
COM068 API Upgrade BLUE May 2022 Chris Konczak Withdrawn Plan
COM070 IDM Support Interface GREEN August 2022 Colin Watt In Progress Plan