Report for December 2017
- Report Date
- December 2017
Report Date
31st December 2017
Report compiled by Alison Armstrong (User Experience Programme Manager)
for Neil Allison, Stratos Filalithis, Lisa Dawson, Colan Mehaffey, and other interested business area owners.
Section One: Programme Commentary, RAG and Resources Update
Commentary
- DTI009 - Define User Experience Service project continuing as planned, despite programme resourcing and funding challenges.
- DTI009 - The initial versions of the UX services rollout plans and budget prepared by Neil showed a projected overspend, i.e., there is enough DT Funding to cover the cost of the UX service only but not EdGEL and Digital Experience Standards as well. A further workshop was held scheduled on 13th December to review the proposal in more detail and address funding, contingency plans (i.e., in the event that the income from the provision of UX programme support to other projects/programmes is not realised) and sustainability concerns.
- DTI009 - A revised proposal was prepared to address the funding issues, and circulated for review on 22nd December 2017. The proposal has addressed the overspend but the plan for sustainability beyond the life of the UX programme, i.e., in 2019/20, still needs to be resolved. The intention is for Neil, Stratos and Colan to prepare a business case for additional funding to cover the period from 2019/20 onwards.
- It was agreed that UX programme recruitment activity (beyond initial job grading) would be put on hold until there is agreement on the funding approach to address the projected budget overspend. (LTW have confirmed that they are unable to make up the budget shortfall.)
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DTI009 - work is well underway on potential case study "pilots" to prove the service model, this includes the production of UX (primarily user research) insight support for the EDW, BI Tools, and Enterprise APIs programmes. The work is scheduled for completion by early February 2017. Potential support required for the UCP Service Excellence project (i.e., user insight research for SAS002) may not go ahead due to the likely suspension of that project. The latter would have been funded by Service Excellence. This is likely to affect the projected income anticipated from the provision of UX support to that pilot project in current year.
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Existing contract UX resource (Magdalena Tsiobanelis) has accepted another contract offer, pending confirmation of a start date.
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DTI0010 - project now completed and closed.
- Overall the User Experience Programme is AMBER at this point in time, based on sustainability, budget and resourcing concerns.
DTI009 – AMBER due to resourcing and budget challenges. (Also, concerns about the sustainability of the services beyond 2019/20.)
DTI010 – project completed and closed on 3rd November 2017.
RAG & Forward Look
Resources to end of December 2017
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Section Two: Projects Not Started
N/A.
Section Three: Projects in Progress
Project Info |
Project Managers Commentary |
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DTI009
Category: Discretionary Milestones
RAG Status GREEN |
Report by Sue Woodger for December 2017 Achievements in Last Period
Issues
Next Steps
RAG Commentary: NONE
|
Section Four: Closed or Withdrawn Projects
Project Info |
Project Managers Commentary |
DTI007 EdGEL as a Service Category: Discretionary |
Project closed 28 July 17. Some items require follow up in 17/18 and these are detailed in DTI007 Deliverables tracker |
DTI008 EdGEL Technology Delivery and Transition to Business As Usual Category: Discretionary |
Project closed 28 July 17. Some items require follow up in 17/18 and these are detailed in DTI008 Deliverables tracker |
DTI010 Digital Experience Standards Category: Discretionary |
Project closed 3 November 17. |
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