Report for May 2018

Report Date

31st May 2018

Report compiled by Alison Armstrong (User Experience Programme Manager)

for Neil Allison, Stratos Filalithis, Lisa Dawson, Colan Mehaffey, and other interested business area owners.

Section One: Programme Commentary, RAG and Resources Update

Commentary

DTI009 - Define User Experience Service project completed and closed on 4th May
Agreed the objectives and outline scope for a new "Embed and Optimise User Experience Services" project (focus on maturing the services, ongoing management, communications/engagement and rollout, and longer-term sustainability). Next steps include completion of the project brief and project initiation and completion of planning for 2018/19 which is scheduled for wk comm 2nd July.
Overall, the User Experience Programme is GREEN at this point in time.

DTI009 – projected completed and closed on 4th May 2018

DTI010 – project completed and closed on 3rd November 2017.

RAG & Forward Look

Resources to end of May 2018

Section Two: Projects Not Started

N/A.

Section Three: Projects in Progress

Project Info

Project Managers Commentary

DTI009

Define UX Services

Category: Discretionary

Milestones

4-May--2018

RAG Status GREEN

Report by Sue Woodger for May 2018

Project now completed and closed
All case studies were completed and signed off
The communications and rollout plan was also completed and signed off
The presentation to Digital Transformation Governance Board on 9th May covering the achievements to-date was well received
Agreed to take forward the work on further maturing an embedding the services, and address sustainability under a new "Embed & Optimise User Experience Services" project

The recruitment of the fixed-term contract User Experience Lead role is proving challenging. This is due to the relatively short length of the fixed-term contract (the feedback is that 12 months is not long enough to be attractive to suitable candidates). Meeting held with Kevin Brogan to review the recruitment but we agreed there is no real potential for extension beyond the 12 month FTC period when the User Experience programme funding ends.
Agreed to recruit short-term contractors to end of current financial year to ensure service continuity and meet service demand. Two contractors were engaged on a day rate basis (1 x 0.6 FTE - Nicola Dobiecka on 15th May, and Daniel Mignorelli started on 30th May on 1 x FTE basis) to 31st July 2018.

Section Four: Closed or Withdrawn Projects

Project Info	Project Managers Commentary
DTI007 EdGEL as a Service Category: Discretionary	Project closed 28 July 17. Some items require follow up in 17/18 and these are detailed in DTI007 Deliverables tracker
DTI008 EdGEL Technology Delivery and Transition to Business As Usual Category: Discretionary	Project closed 28 July 17. Some items require follow up in 17/18 and these are detailed in DTI008 Deliverables tracker
DTI010 Digital Experience Standards Category: Discretionary	Project closed 3 November 17.
DTI009	Project closed 4th May 17.  Follow-up "Embed & Optimise User Experience Services" project due to start end June/early July 2018

Attachment	Size
user_experience_may_2018_monthly_rag_status_forward_look.png	12.26 KB
user_experience_resources_may_2018.png	16.09 KB

This article was published on Jun 6, 2018