- Report Date
- May 2017
Report Date
May 2017
Report compiled by Alison Armstrong (User Experience Programme Manager)
for Neil Allison, Stratos Filalithis, Lisa Dawson, and other interested business area owners.
Section One: Programme Commentary, RAG and Resources Update
Commentary
- DTI007 -EdGEL website review completed
- DTI008 - EdGEL Compliance Audit completed, technical investigation to confirm project resource estimates completed
- DTI009 - service model for User-centred design process completed and shared, training format produced and circulated for senior mgt feedback and review
- New User Experience Consultant appointed on 17th May 2017 to support across the programme
- Initial User Experience programme Steering Group meeting held on 17th May
- EdGEL Steering Group held on 1st June - completed walkthrough of the deliverables completed to-date and overview of the communications and engagement "sales pitch" for User Experience service
Overall the User Experience Programme is GREEN at this point in time, and on track.
DTI007 – GREEN
DTI008 – GREEN
DTI009 – GREEN
DTI010 – GREEN
RAG & Forward Look
Resources to end of May 2017
Section Two: Projects Not Started
N/A.
Section Three: Projects in Progress
Project Info
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Project Managers Commentary
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DTI007
EdGEL as a Service
Category: Discretionary
Milestones
RAG Status GREEN
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Report by Sue Woodger for May 2017
Achievements in Last Period
- The following deliverables were completed, reviewed by the project team and the EdGEL Steering Group on 31 May. Some small amendments and formatting issues were addressed and the deliverables are now approved.
- O2 D2 EdGEL adoption strategy backlog document: The output of the deliverable is a document on adoption strategy which also includes documentation on the EASE pilot for the GEL conducted by Karl.
- O2 D1 Engagement: The output of the deliverable is the Website review (completed under O1 D2, an Insights report (completed under O1D1) and a summary of all engagement conducted by Karl. It should also be noted that Engagement activity will be ongoing.
Issues
Next Steps
- O1 D2 EdGEL Website Update review and proposal: Completion of Karl’s other deliverables will take priority before his departure but if there is enough time left over then he will produce a separate document on the proposals by Friday 9th June.
- O1 D1 A defined EdGEL process – Magdalena also has to review this document but she has been on leave – will be reviewed by 9 June
RAG Commentary N/A
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DTI008
EdGEL Technology Delivery and Transition to Business As Usual
Category: Discretionary
Milestones
RAG Status GREEN
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Report by Sue Woodger for May 2017
Achievements in Last Period
- The deliverable for the ‘Technical Investigation phase’ was approved on 11 May 2017. The output was a document detailing work and estimated costs for both ISG and LTW (although only ISG costs were required for signoff). It confirmed the original estimate at planning stage as 69 days.
- The deliverable ‘O1D5 EdGEL Compliance Audit’ was completed on 11 May. A prioritisation meeting was held on 25 May allowing development to start on 16 May.
- The deliverable ‘O1D3 Design model created and checked’ was completed on 31 May and reviewed by the project team and EdGEL Steering group where it was approved
Issues
- The Digital Design Consultant handed in his notice of termination on 2 June 2017. The impact on the deliverables in DTI008 is minimal as the majority of work has already been completed and Stratos and Neil will pick up the work on the higher level communications and rollout alignment.
- We consolidated 2 milestones in DTI007 and DTI008 on the 18 May. Project sponsor agreed that DTI007 O3D1 and DTI008 O2D2 were the same. We deleted the DTI008 deliverable leaving the DTI007 deliverable to be delivered 30 June. Full details of the merge can be found in piccl 3
- The milestone ‘Guidelines for contributing to and using EdGEL’ was due 31 May 2017. This was moved out to 12 June as the developer had not fully completed the tasks plus there have been additional demands on tech leads time from DTI011.
- The milestone ‘First pass of a working, compliant EdGEL – dev work’ was due on 5 Jun 2017. This has been moved to 11 July as the deliverable O1D4 ‘Code store created encompassing code standards for using and contributing to EdGEL and version control’ has been delayed to 7 July as the contractor cannot start work until 27 June.
Next Steps
- The following technical deliverables to be completed
- O1 D1 Technical requirements gathered
- O2 D1a and O2 D1b Key principles for using and contributing to EdGEL-non-technical
- O1 D5 EdGEL Compliance dev work to be signed off
- O2D1b Key principles for using and contributing to EdGEL-non-technical: document is complete and just has to be reviewed
- O3D4 Agreed Map future task: Karl to map outline activities and ideas by 9th June.
RAG Commentary N/A
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DTI009
Define UX Services
Category: Discretionary
Milestones
RAG Status GREEN
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Report by Sue Woodger for May 2017
Achievements in Last Period
- A walkthrough of the UX process took place to 9 May which meant that the sign off for deliverable ‘O2D2 Develop an initial model for a user-centered design process for the University, and the associated UX Service’ is complete
- Neil presented at UX Conference 7-9 June
- Neil met with Dave Berry and IS Apps managers on 2 June to discuss UX engagement and project methodology with a view to identifying concerns on digital delivery from Project Services – this is the first engagement with the people who own IS processes.
- O2D3 Provide a ‘sales pitch’ for the service was due 31 May but moved to 12 June but is complete as of 5 June. The output has been shared with senior key stakeholders and feedback was positive. It is also noted that the UX “sales pitch” will continue to evolve over time.
Issues
- The Digital Design Consultant handed in his notice of termination on 2 June 2017. There is no impact on the deliverables in DTI009 as his input into DTI009 was complete.
- It was acknowledged that time was tight but the team were working hard to achieve DTI009 deliverables but currently a little bit behind. Consultant was on leave for a week at end of May so the following deliverables were moved so she can concentrate on them on her return
- O2D3 Provide a ‘sales pitch’ for the service was due 31 May but moved to now 12 June : This impacts the Proposing a defined UX Service milestone which has also moved 12 June
- And the change in the following three deliverables have impacted the Common level of skills and understanding in UX for project and service teams through UX training - due on 31 May 2017 is was moved to 19 June
- O1D4 Establish a cycle of delivery to meet university demand was 4 Jun now 9 Jun: Training dates are now finalised for week commencing 26th June – the room just needs to be booked.
- O1D3 Refine the pilot training was 22 May now 16 Jun
- O1D5 Training to staff in targeted roles, org units and projects was 25 May now 16 Jun
Next Steps
- Alison has arranged for Neil to address Project Services team meeting in June
- Neil is organising an open session for 27 June. Will consist of lightning talks in order to gather feedback and evolve planning – topics still to be decided
RAG Commentary N/A
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DTI010
Digital Experience Standards
Category: Discretionary
Milestones
RAG Status GREEN
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Report by Sue Woodger for May 2017
Achievements
- Second UX consultant started 17 May
- First UX Steering Group meeting held 17 May
Issues
- The Digital Design Consultant handed in his notice of termination on 2 June 2017. There is no impact on the deliverables in DTI010.
- A milestone review was held 25 May and provided the following changes
- The milestone ‘Develop a service blueprint’ was renamed to ‘Develop a service outline model leading to a blueprint’. The delivery of the milestone had previously been moved to 20 July but on re-assessment it brought back to 19 June. This will allow the milestone for trialling the service outline to happen.
- The milestone ‘Agree principles with identified set of stakeholders, and in consultation with the relevant digital communities in the University. Also criteria by which standards are applied’ was split and is now named ‘Agree principles with identified set of stakeholders, and in consultation with the relevant digital communities in the University’, Deliverables under this milestone have also changed as follows:
- O2D2 Create communication and training plan for the dissemination, uptake and education around the standards Was 31 May – moved out to 30 Jun to balance deliverables
- 02D3 Agree principles with identified set of stakeholders, and in consultation with the relevant digital communities in the University Was 31-May-17 Moved out by a week to 9 June -Created deliverable from milestone
- O2D4 Criteria by which standards are applied - New deliverable – split out from O2D3
- O2D5 Harmonise with DTI007 and 009 - New – split out from O2D2
Next Steps
- Next UX Steering Group meeting 30 June
- Delivery of O2D3 Agree principles with stakeholders… due 9 June
- Delivery of O2D1 Create plan for ongoing governance… due 16 Jun
RAG Commentary N/A
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Section Four: Closed or Withdrawn Projects
Project Info
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Project Managers Commentary
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N/A
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