Report for July 2017

Report Date
July 2017

Report Date

31st July 2017 

Report compiled by Alison Armstrong (User Experience Programme Manager)

for Neil Allison, Stratos Filalithis, Lisa Dawson, and other interested business area owners.

Section One: Programme Commentary, RAG and Resources Update

Commentary

  • DTI007 - Project deliverables now completed, closure report completed, approved for closure by WIS on 4th August
  • DTI008  - Project deliverables now completed, closure report completed, approved for closure by WIS on 4th August
  • DTI009  - Project deliverables completed and signed-off including:
  • DTI009  - Proposal for a defined UX service model deliverable completed and signed-off
  • DTI009 - Established a cycle of User Experience training (training started mid-July and is due to complete 1st September)

  • DTI009  - Promotional pitch developed for the service and shared with senior key stakeholders

  • DTI009  - Human-centred design model developed and incorporated into approach

  • DTI009 -  Forward planning for 2017/18 with meeting scheduled for 17th August 2017 (when Neil and Stratos return from annual leave)

    DTI0010 - Project deliverables now completed, closure report completed, submitted to WiS on 4th August, further refinement of one of the deliverables required
  • EdGEL Steering Group held on th July - sign-off of two more UX deliverables completed, and analysis of proposed new User Experience team composition and requirements
  • Programme review meeting held with Gavin McLachlan on 26th July 2017 - agreed that DTI010 service would be managed by the User Experience team within the life of the User Experience programme
  • User Experience Steering Group held on 30th June - reviewed programme progress
  • Communications and engagement meeting for User Experience service held on 5th July
  • DTI010 Define Standards deliverable sign-off review meeting held 27th July, further work needed, meetings agreed to take forward updates
  • DTI009 Deliverable walk-through with Project Services team members held on 4th July - useful feedback received
  • Overall the User Experience Programme is GREEN at this point in time, and on track to continue into 17/18 with forward planning a key priority for August 2017.

DTI007 – project deliverables completed and closed.

DTI008 – project deliverables completed and closed.

DTI009 – GREEN - project deliverables completed, project will continue into 2017/18 as  planned.

DTI010 – AMBER - project deliverables completed, closure report prepared and submitted to WIS but further work on one of the deliverables is required.

RAG & Forward Look

Resources to end of July 2017

Section Two: Projects Not Started

N/A.

Section Three: Projects in Progress

 

Project Info

Project Managers Commentary

DTI009

Define UX Services

 

Category: Discretionary

Milestones

31-Aug-2017

Phase 1: Identifying a model for a dedicated in house UX team

29-Sep-2017

Phase 1: Delivery – Harmonised with DTI007

22-Jan-2018

Phase 2: Run pilots to refine UK service offering

31-Jan-2018

Close

RAG Status GREEN

Report by Sue Woodger for July 2017

Achievements in Last Period

Issues

  • Defined UX Services document was reviewed on 28 July but not approved. Milestone moved out to end of August to allow time for consultations and amendments

Next Steps

  • Update and signoff of Defined UX Services document
  • Agree additional pilots beyond UCP one to trial the service blueprint
  • Look further into the language used as there are crossovers in UX and university language that are causing confusion.
  • There are valuable insights in the interim document which the UX team should follow through. Should produce standardised templates/outputs that can be used as part of the service offering for other pilot projects

 

RAG Commentary N/A

 

 

 

 

Section Four: Closed or Withdrawn Projects

 

Project Info

Project Managers Commentary

DTI007  EdGEL as a Service

Category: Discretionary

Project closed 28 July 17.  Some items require follow up in 17/18 and these are detailed in DTI007 Deliverables tracker

DTI008 EdGEL Technology Delivery and Transition to Business As Usual

Category: Discretionary

Project closed 28 July 17.  Some items require follow up in 17/18 and these are detailed in DTI008 Deliverables tracker

DTI010 Digital Experience Standards

Category: Discretionary

Project closed 31 July 17.  Some items require follow up in 17/18 and these are detailed in DTI010 Deliverables tracker

 

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Documentation

Not available.