Report for January 2020

Report Date
January 2020
Report compiled by Muriel Mewissen (IS Apps Programme Manager) for Jim McGeorge (USG), Kate Brook (D&A), Jenny Shaw (D&A), Gillian Simmons (SRA), Jim Galbraith (GaSP) and other interested business area owners.

Section One: Programme Commentary, RAG and Resources Update


During January, little effort was done across the programme as we await a decision on new procurement route in USG014 Development and Alumni CRM Procurement. The risk remains that a new application may not be procured and deployed in the required timeline. 

As a result, the overall USG Other Programme status is AMBER.

Please note that the project RAG status is following the guidelines available on the Project RAG status guidance page.


Forward Look - January 2020


Resources to end January 2020

The budget for session 2019/20 increased from 318 days to 308 days following transfer of contingency to TTU, see PRICCL 121.


Section Two: Projects Not Started

Project Info Programme Manager's Commentary
AP90-038 Clearing 2019 To be started in March 2020.


Section Three: Projects in Progress

Project Info

Project Managers Commentary

USG012 ThankQ Infrastructure Upgrade


Category: Discretionary


Title Target Date
Closure 23-Sep-2019


RAG Status


Report by Muriel Mewissen for January 2020

Achievements this period

  • No progress.


  • Lack of availability from Programme Manager to complete closure. Closure report drafted and gathering internal feedback

Next Steps

  • Finalise Closure


Development and Alumni CRM Procurement


Category: Discretionary

Milestones (under review)

Title Target Date

Evaluation and consensus on written responses completed


Supplier demos completed


Evaluation and consensus on supplier demos completed


Contract Award completed


Contract negotiation completed


Delivery (Contract signed)





RAG Status


Report by Sue Woodger for January 2020

Achievements this period

  • An options paper was created by Kate Brooke, Jenny Shaw and Grace Neumann with options on how to take the project forward – it went to Chris Cox and Gavin McLachlan in January 2020 for a decision on how to move forward.


  • Now awaiting a decision from Chris Cox and Gavin McLachlan on how to move forward

See notes of meeting 5 December and piccl 10

Next Steps

  • Next steps will be determined by Chris Cox and Gavin McLachlan


RAG Commentary
No supplier passed the mandatory question sets therefore we have no suppliers to take into the next round of evaluation.
Impact: Procurement has been put on hold until we can find a way forward.
Plan: Has been escalated in an options paper to Chris Cox and Gavin McLachlan on how to take forward – awaiting their decision


Section Four: Closed or Withdrawn Projects

Project Info Project Manager's Commentary
USG013 Clearing 2019 This project was started in March 2019 and was closed on the 25 October 2019. The Closure Report is available to view.
Programme Status
RAG Status
Has formal escalation taken place?
Escalated to
Procurement, ISG CIO, Portfolio Owner
RAG Commentary
The evaluation of bids in USG014 Development and Alumni CRM Procurement has had to be put on hold as no supplier met the mandatory criteria. A new procurement route needs to be identified by procurement and agreed with the business. This is create a risk that a new application may not be procured in the required timeline. This will impact the delivery of this programme.


Not available.