UniDesk Programme Report - February 2013


Report compiled by Maurice Franceschi (IS Apps Programme Co-ordinator) for UniDesk Project Board


Section One: Programme Commentary, RAG and Resources Update

Section Two: Projects Not Started

Section Three: Projects In Progress

Section Four: Closed or Withdrawn Projects


Section One: Programme Commentary, RAG and Resources Update  

The ITS081 Change and Release project delivered on 7th March, so that C&R is now operational for Abertay, will be a limited release on v 4 for Edinburgh, and will launch on v 5 in St Andrews. This is in line with the planned delivery as directed by the Project Board in December.

The SMI002 UniDesk Upgrade also proceeding well - but revised estimates are projecting a significant increase in the effort required,  and the project delivery has moved to the end of May/early June. This could impact on Edinburgh and St Andrews who wish to roll out C&R on v 5. Programme Manger will be meeting with the SMI002 project team to review the estimates and plan before Project Board meets. From both timings and the programme budget, CMDB can now start in 12/13 as had been hoped but there is a risk that it will have less days available in the current year.  

Actions from programme meeting





 Section Two: Projects Not Started

Project InfoProgramme Manager's Commentary


CMDB Implementation Funded

Approved funding 12/13 is 73 days (53 days for Applications) - thisdepends on previous projects being within budget.


Spring 2013   Planning TBC

Winter 2013   Delivery TBC


RAG Status AMBER  

Plan The project board met on 31st August to review the proposed programme schedule for 2012/13 and 2013/14. CMDB has been pushed back into Spring 2013, and only if we had the days after the projects to upgrade TOPdesk to v 5 and the Unidesk C&R project are completed.

The project is expected to get the go ahead at the March board meeting.


Proposal and Estimates


Dependencies None



Section Three: Projects in Progress

Project InfoProject Managers Commentary

ITS081 (AP01-926)

UniDesk Change&Release


Approved funding for 12/13 is 47 days (31 days for Applications).



21-Mar-2013Deployment Sign-OffDeliverNoeditview


RAG Status


Report by Maurice Franceschi for February 2013


Achievements in Last Period

  •     Sign-off of documentation by St Andrews
  •     Sign-off of UAT and Acceptance Sign-Off by all partners
  •     Configuration of LIVE environments (delivery of C&R) on 7th March for Abertay, St Andrews and Edinburgh
  •     Agreement on how C&R will be deployed in each instituition
  •     Agreement on how C&R wil be delivered in v 5 as part of the SMI002 project
  •     C&R Configured in LIVE for Abertay, Edinburgh and St Andews on 7th March


No issues Next Steps Abertay will use C&R on v 4 St Andrews will use C&R on v 5 Edinburgh will roll out C&R on v 4 to a small group, then to the community on v 5 Project Engagement will be developed on v 5 Documentation will be updated by SMI002

Timetable for activities available from https://www.wiki.ed.ac.uk/display/ServManITIL/ITS081+Tasklist+and+Milestone


SMI002 (AP23-406)

TOPdesk Upgrade to v 5


Approved funding for 12/13 is 80 days (60 days for Applications).


Current Milestones - need to be reviewed/restated by mid-March

15-Mar-2013System Design Sign-OffDesignNoeditview
28-Mar-2013Build Sign-OffBuildNoeditview
04-Apr-2013Integration Sign-OffIntegrateNoeditview
12-Apr-2013User Acceptance Sign-OffAcceptNoeditview
24-Apr-2013Go-Live CompleteDeliverNoeditview
16-May-2013Deployment Sign-OffDeliverNoeditview

RAG Status


Report by Sue Woodger for February 2013

Achievements in Last Period  
  • Change of Project Manager - now Sue Woodger 
  • Changes to scope approved. They were bringing in the workshops to SMI002 from ITS081 and changing the upgrade version from v5.0 to v5.1
  • Broken Dev environment fixed
  • Shibboleth upgrade has been installed in Dev  
  • The project has already slipped due to tasks not being completed by DevTech
  • Dev environment was broken and Peter has had to fix before he can continue his tasks
  • A meeting after PM change showed some discepancies in the project plan and a new plan is to be drawn up  
Next Steps  
  • New project plan by 15 March
  • TAD signed off
  • Dev fixed and v5.1 and new version of Shibboleth installed


Project is AMBER as revised project plan is not complete



Section Four: Projects Closed / Withdrawn


Project InfoProject Managers Commentary

AP23-017 UniDesk Shared Service Patch

Not Funded

Withdrawn. Work has been done under Service.


Actions from October Programme Meeting (9th November)

Annual Planning to be approved by Project Board, but we propose CMDB carry over Card Reader, sponsored by Bryan, funding could be core or partners if not Edinburgh specific, small UPortal, sponsored by Bryan, core funding, Edinburgh specific, small    
Maurice and Stefan to meet with projects soon to discuss C&R  


Actions from September Programme Meeting (5th October)

Neil Bruce can be C&R Process Manager in UniDesk if Stefan or David cannot take on the role.

Bryan to dicuss with Neil - Maurice to confirm with Stefan and David

Resolved - Robert Gormley


The current unidesk user group would be a good forum to present C&R changesStuart to action 


Actions from August Programme Meeting (14th September)

Set up meeting to discuss how to promote CABSMauriceDone
C&R project will not set up CABSMauriceDone  
Get V 5 Upgrade project started asapMauriceDone