UniDesk Programme Report -March 2013

AP23-047

CMDB Implementation Funded

Approved funding 12/13 is 8 days

Milestones

RAG Status AMBER  

Plan The project board met on 25th March and decided that the CMDB project should move to 13/14, apart from a few days preliminary scoping before July.  

Proposal and Estimates

Dependencies None

ITS081 (AP01-926)

UniDesk Change&Release

Funded

Approved funding for 12/13 is 47 days.

Milestones

RAG Status

Report by Maurice Franceschi for March 2013

C&R is now live, and is use at Abertay. Edinburgh will release to a limited group on v 4 of UniDesk.

Achievements in Last Period

•     C&R Configured on all Live environments
•     C&R configured on Demo and DEV
•     Sign-off of LIVE environment by Edinburgh, Abertay and St Andrews
•    USD taking over workshops to Edinburgh on v 4 - initial group 

Issues

No issues  

Next Steps  

Closure

Timetable for activities available from

https://www.wiki.ed.ac.uk/display/ServManITIL/ITS081+Tasklist+and+Milestone

SMI002 (AP23-406)

TOPdesk Upgrade to v 5

Funded

Approved funding for 12/13 is 105 days - approved 25 March 13.

Milestones

RAG Status

GREEN

Report by Sue Woodger for March 2013

Achievements in Last Period  

• The TAD review was held on 7 Feb but some adjustments had to be made to the document but the final TAD signoff was held up due to developers holidays and his resource on return being used to fix a broken Dev environment. TAD was finally signed off on 18 March.

• Re-planning was required due to anomalies in original plan and delay to Dev build (i.e. developer was booked in original plan though he was on holiday; developer had to fix Dev environment on his return which was not in original plan; Service Management asked for 3 weeks UAT for partners rather than the 2 weeks in the original plan) and a revised plan was submitted to WIS and approved on 22 March.

• The Dev build was signed off on 28 March

• Service Management have provided a Test plan which they signed off  27 March  and have shared with the Partners

• User documentation was signed off on 2 April

• The project Board also approved the increase in 25 days in the funding for the project. The budget increases from 60 days to 85 days and this has been resourced due to the reduction of 50 days for CMDB.

Issues

• There was a conflict for the SMI002’s developers time from ITS054 the result being in favourof ITS054. This resulted in a 10 day duration delay to the project.

• Following the project board on 25 March 13 the partners had requested that their deployment dates be extended to cover the period from 27 May to 5 Jul in order to give more time to allow their users to familiarise themselves with the system. Service Management will confirm Partner dates for deployment as soon as possible though we are trying to keep the period as short as possible due to the risks of running v4 and v5 together (risks on agenda for meeting 4 April).

Next Steps

• Test build will commence on 1 April.

• The communications plan has been delayed slightly and will be completed week commencing 8 April 13.

• Service Management to confrm Partners deployment dates

Project is GREEN as revised project plan in place and revised funding approved

AP23-017 UniDesk Shared Service Patch

Not Funded

Bryan to dicuss with Neil - Maurice to confirm with Stefan and David

Resolved - Robert Gormley