UniDesk Programme Report -October 2012
Report compiled by Maurice Franceschi (IS Apps Programme Manager) for UniDesk Project Board
Section One: Programme Commentary, RAG and Resources Update
Section Two: Projects Not Started
Section Three: Projects In Progress
Section Four: Closed or Withdrawn Projects
Section One: Programme Commentary, RAG and Resources Update
As directed by Project Board, the new programme budget and plan have been set. Accordingly, the project to Upgrade TOPdesk to v 5 has replaced the Evaluation project, and the Shared Service Patch has been done under Service.
The programme budget is balanced and we are working to a Funded programe of 200 days, as agreed by the partners.
The programme of Development for the coming year is now
i) Complete the UnIDesk Change & Release project, as a priority
ii) Upgrade the service to TOPdesk v 5
iii) If time, budget and resources allow, begin the CMDB project
i) The objective of the C&R project is to develop, agree and implement and C&R process in UniDesk. The project has made progress and is close to an accepted process, implemented in UniDesk, and user acceptance testing.
Project Board were asked last month to note and feedback to PM : The project scope does not include the promotion and overseeing the take up of C&R within departments and units in each institutuion. However, the project will deliver a one day series of sessions and supporting documentation for each institution. Beyond that, should units within an institution require additional support, then this could be offered at a cost.
ii) The Programme Manager has asked for the Upgrade to v 5 to start in October, to get agreement on scope and initial planning and resources secured, and early engagement with TOPdesk. There should be little overlap and demand on the same resoruces as the C&R project, which remains the priority. Project Board were asked last month to approve this initiation and feedback to PM any concerns.
Section Two: Projects Not Started
Project Info | Programme Manager's Commentary |
AP23-047 CMDB Implementation Funded Approved funding 12/13 is 73 days (depends on previous projects). Milestones Spring 2013 Planning TBC Winter 2013 Delivery TBC
RAG Status AMBER | Plan The project board met on 31st August to review the proposed programme schedule for 2012/13 and 2013/14. CMDB has been pushed back into Spring 2013, and only if we had the days after the projects to upgrade TOPdesk to v 5 and the Unidesk C&R project are completed.
Dependencies None |
Section Three: Projects in Progress
Project Info | Project Managers Commentary | ||||||||||||||||||||||||||||||
ITS081 (AP01-926) Funded Approved funding is 47 days. Milestones
RAG Status GREEN
| Report by Maurice Franceschi for October 2012 Achievements in Last Period University Wide group review of process. All documents and processes updated. Robert Gormely appinted Process Manager for C&R within UniDesk. Issues Need to engage Projects separately. Need to communicate to what extent Project is to promote uage and uptake of the complete C&R process. Next Steps Timetable for activities available from https://www.wiki.ed.ac.uk/display/ServManITIL/ITS081+Tasklist+and+Milestone Agreement with Partners (PPDR) -early November Configure 4 x TEST environments for partners and users to UAT - early November UAT and Sign off of TEST and Process (PPAR) - by late November
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MED002 (AP23-xxx) Funded Approved funding is 80 days. Milestones
RAG Status GREEN | Report by Donna Cruickshank for October 2012 Achievements in Last PeriodKick-Off session held with the key stakeholders to assess the high level requirements for the project. Project brief has been distributed for review Planning, estimating and requirement gathering are all in progress. IssuesNone to report at this stage Next StepsPlan and estimates to be agreed |
Project Info | Project Managers Commentary |
Actions from October Programme Meeting (9th November)
Annual Planning to be approved by Project Board, but we propose CMDB carry over Card Reader, sponsored by Bryan, funding could be core or partners if not Edinburgh specific, small UPortal, sponsored by Bryan, core funding, Edinburgh specific, small | ||
Maurice and Stefan to meet with projects soon to discuss C&R | ||
Actions from September Programme Meeting (5th October)
Neil Bruce can be C&R Process Manager in UniDesk for Edinburgh if Stefan or David cannot take on the role. | Bryan to dicuss with Neil - Maurice to confirm with Stefan and David Resolved - Robert Gormley
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The current unidesk user group would be a good forum to present C&R changes | Stuart to action? | |
Actions from August Programme Meeting (14th September)
Set up meeting to discuss how to promote CABS | Maurice | Done |
C&R project will not set up CABS | Maurice | Done |
Get V 5 Upgrade project started asap | Maurice | Done |
To Be Copied in from SMI October Report