Deliver

The Service Level Agreement (SLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independant MSWord document, a working copy of which is attached to this page during the life of the project.

To obtain an SLA template, click on the link below which will open a read-only view.  This can then be saved to your local machine (using 'Save As') and edited as required.

The edited document should then be uploaded to this page.

The Service Level Agreement (SLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MSWord document, a working copy of which is attached to this page during the life of the project.

To obtain an SLA template, click on the link below.

The edited document can then be linked/uploaded to this page.

 

The Service Level Agreement (SLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MSWord document, a working copy of which is attached to this page during the life of the project.

To obtain an SLA template, click on the link below.

The edited document can then be linked/uploaded to this page.

 

The Service Level Agreement (SLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MSWord document, a working copy of which is attached to this page during the life of the project.

To obtain an SLA template, click on the link below.

The edited document can then be linked/uploaded to this page.

 

The Operational Level Agreement (OLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MS Word document, a working copy of which is attached to this page during the life of the project.

To obtain an OLA template, click on the link below.

The edited document can then be linked/uploaded to this page.

The Operational Level Agreement (OLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MS Word document, a working copy of which is attached to this page during the life of the project.

To obtain an OLA template, click on the link below.

The edited document can then be linked/uploaded to this page.

The Operational Level Agreement (OLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MS Word document, a working copy of which is attached to this page during the life of the project.

To obtain an OLA template, click on the link below.

The edited document can then be linked/uploaded to this page.

The Operational Level Agreement (OLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MS Word document, a working copy of which is attached to this page during the life of the project.

To obtain an OLA template, click on the link below.

The edited document can then be linked/uploaded to this page.

The Operational Level Agreement (OLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MS Word document, a working copy of which is attached to this page during the life of the project.

 

The DRAFT OLA

The Operational Level Agreement (OLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MS Word document, a working copy of which is attached to this page during the life of the project.

To obtain an OLA template, click on the link below which will open a read-only view.  This can then be saved to your local machine (using 'Save As') and edited as required.

The edited document should then be uploaded to this page.