Deployment
Deployment Strategy
Dependencies
Communication
Deployment Checklists
Application checklist
Component | Success Criteria | Project Stage Required (Agile) | Ok (Y/N) | Reviewed By (Date) | Outstanding Actions (Who) |
|---|---|---|---|---|---|
Implementation Plan | Feedback from previous test implementations completed and successful full implementation undertaken for UAT | DSOR (Release 1-n) | Y | APW 27-Oct-2015 | UAT not yet signed off Implementation plan and deployment script can be found at K:\ISAPPS\dsg\Projects\COM018\deployment\ |
Implementation Risk Assessment | A risk assessment has been undertaken for the Implementation Plan and selected deployment dates. (e.g. roll back) | ASOR (Release 1-n) | N | APW 27-Oct-2015 | (as above) - Deployment plan doesn't contain a rollback plan. |
System Design Specification (SDS) | Document complete and accurate.
Action: The Document must be copied to the Wiki | ASOR (Final Release / Handover) | N | APW 21-Oct-2015 | Screenshots need to be updated in this doc. as none accurately represent what was finally implemented. Also, the idea of button dependencies was dropped. Doc when ready should then be attached to VRS Wiki support page. |
System Description Document | Document complete and accurate.
Action: The Document must be copied to the Wiki | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | https://www.wiki.ed.ac.uk/display/insite/How+to+configure+service+selection+for+VRS |
Scalability/Load Testing | Adequate load testing has taken place. The results have been recorded and analysed to ensure that the application will cope with the anticipated load.
| ASOR (Final Release / Handover) | n/a | APW 21-Oct-2015 | Not required on the basis that project only made UI changes to existing app |
Performance | The application has been tested against stated performance criteria. Performance has been assured by user and support staff testing. | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | Performance deemed acceptable during UAT |
Source Code
Source control must be checked out till go-live and checked-in after go live | Source code has been secured with VSS or other source control tool. Where code is provided by a third party (e.g. supplier) it has been established who is responsible to maintain source code | DSOR (Final Release / Handover) | Y | AH 10-2015 | Production branch created
https://svn.ecdf.ed.ac.uk/repo/is/apps/software/vrs/branch/prod_1.2.x |
Configuration Management Database | The relevant details regarding new or changed infrastructure components have been added to the configuration management database (This is currently maintained in the Change Control System) | ASOR (Release 1-n) | Y | APW 21-Oct-2015 | No changed infrastructure. |
Change Control(s) | A change control entry has been created for the LIVE implementation request. | ASOR / (Release 1-n) | Y | AH/ 10-Nov-2015 | C1511-018 COM018 VRS Improvements |
Test Log Review | A review of the test log (JIRA) has taken place to ensure all required actions have been completed. If this is not the case, then confirmation on criticality of outstanding issues and action plan for resolution is required. | ASOR (Final Release / Handover) | Y | APW 27-Oct-2015 | Jiras resolved and closed
Three outstanding "Must Have" JIRAs: Ensure that the issue of what the "from:" address should be set to has been agreed by Service Mgmt. One outstanding Question that must be answered before go-live: |
Production Management Handover | Handover to Production Management is completed and the team are in are in position to support the application post deployment. | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | Full handover completed between Michael & Adam. New wiki doc. to descibe noew support process has been added: https://www.wiki.ed.ac.uk/x/ZxMcEQ |
Support Accounts | Read access accounts or update current read access accounts have been set up for support staff(requires business owner approval) | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | No change |
Password Manager (InfoKeep) | InfoKeep has been updated with all relevant account details including external supplier accounts | ASOR (Release 1-n) | Y | APW 21-Oct-2015 | No change |
Environment comparison | Database comparison between TEST and LIVE (might be required before and after go-live) | ASOR (Final Release / Handover) | N | APW 27-Oct-2015 | Ensure that Implementation Plan accounts for changes that will have to be made in IDM to default services for visitors prior to the VRS upgrade. Test has already been updated (for UAT), but not Live. |
Client requirements
| Does the application have specific client requirements, such as JVM/JRE versions, JInitiator? If so have these requirements been raised with Desktop services Wiki pages to be updated: [1] https://www.wiki.ed.ac.uk/display/insite/Corporate+applications+with+client+based+requirements [2] https://www.wiki.ed.ac.uk/display/insite/Client+side+requirements+for+corporate+applications | ASOR (Release 1-n) | Y | APW 21-Oct-2015 | No new client requirements |
Technologies | Is there any new software or technologies involved? (Y/N) If yes state any additional actions taken to ensure adequate handover to the production support team | ASOR (Release 1-n) | Y | APW 21-Oct-2015 | No new tech. |
Access outside University | By default all web based applications are accessible outside University without use of VPN etc Wiki list If not accessible from outside University this needs to be approved by Production Management. | ASOR (Release 1-n) | Y | APW 21-Oct-2015 | No change |
Certificates | All changes to certificates or new certificates for this service have to be added to the certificate master list. The certificate master list is being managed by Applications Management This includes TEST and LIVE certificates and records type of certificate and expiry dates. | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | No change |
Infrastructure checklist
Component | Success Criteria | Project Stage Required (Agile) | Ok (Y/N) | Reviewed By (Date) | Outstanding Actions (Who) |
|---|---|---|---|---|---|
Technical Architecture Document(TAD) | Documentation complete and accurately reflects the environment subjected to UAT.
Action: TAD needs to be copied to Wiki | ASOR (Release 1-n) | n/a | APW 21-Oct-2015 | This project only changed the UI design, and added a few new database tables to an existing app. Therefore no infrastructure changes. |
Operational Document | Describes fully operational tasks and ongoing maintenance.This document should be fully populated and any missing sections or issues should be highlighted.
Action: TAD needs to be copied to Wiki | ASOR (Release 1-n) | n/a | APW 21-Oct-2015 |
|
Security | All security requirements, e.g. SSL encryption, IP based restrictions firewall requirements have been specified, tested and implemented in LIVE | ASOR (Release 1-n) | n/a | APW 21-Oct-2015 |
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Patching | Ensure that all applications have an agreed patching schedule and this schedule is agreed with service owners. Different technologies have different patching strategies: Oracle, Windows, Linux | ASOR (Final Release / Handover) | n/a | APW 21-Oct-2015 |
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Infrastructure diagrams | All infrastructure diagrams are updated with newest server and infrastructure detail:
https://www.wiki.ed.ac.uk/display/insite/Server+Layout+%28Unix%29
and
https://www.wiki.ed.ac.uk/display/insite/Server+Layout+%28Windows%29 | ASOR (Release 1-n) | n/a | APW 21-Oct-2015 |
|
Start/Stop scripts | Are Server Start-up/Shutdown scripts in place? Including start-up procedure documented, enabled and tested. | ASOR (Release 1-n) | n/a | APW 21-Oct-2015 |
|
Ports | Port allocation file been updated:
https://www.wiki.ed.ac.uk/display/insite/Port+Allocation+on+Unix+Servers | ASOR (Release 1-n) | n/a | APW 21-Oct-2015 |
|
Backup and Recovery | All backups as noted in the TAD need to be confirmed operational.
A test recovery of user data needs to be done to validate the integrity of the recovery mechanism and process. | ASOR (Release 1-n) | n/a | APW 21-Oct-2015 |
|
DR Copy | DR copy to Edzell configured and tested(unless existing database which is already setup). | ASOR/Release1 | n/a | APW 21-Oct-2015 |
|
Logs | For all logs the following is in place:
| ASOR (Release 1-n) | n/a | APW 21-Oct-2015 |
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| High level Architecture Document (HLA) | If an HLA document exists this document has to be reviewed and moved/stored on the Tech Collab wiki section | ASOR (Final Release / Handover) | n/a | APW 21-Oct-2015 |
Support checklist
Component | Success Criteria | Project Stage Required (Agile) | Ok (Y/N) | Reviewed By (Date) | Outstanding Actions (Who) |
|---|---|---|---|---|---|
Support Agreement (including any charging arrangements)
| A support agreement (SLA or OLA) is in place for any new applications – including any hosting or support charges.
Action: SLA moved to wiki:
https://www.wiki.ed.ac.uk/display/insite/SLA+repository+-+Applications+Management | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | Use existing SLA/OLA |
Time Recording Code | A Time Recording code for the application, if required, has been confirmed and set up. | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | Use exisiting time recording code |
Disaster Recovery and Business Continuity | Appropriate DR/BC provision is in place and has been fully tested. Application DR/BC details have been transferred to the DR Portfolio and DR level (1, 2 or 3) has been agreed | ASOR (Release 1-n) | Y | APW 21-Oct-2015 |
|
Test Environment | An adequate TEST environment has been established for the application which may be used by support to test future changes prior to releasing these in the LIVE environment. | ASOR (Release 1-n) | Y | APW 21-Oct-2015 |
|
Hardware and Software Licensing | All required licensing is in place including maintenance/support arrangements with external suppliers. | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 |
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Browser Compatibility | Browser compatibility has been tested and compatibility information updated See for details | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | Tested during UAT |
Portal Compatibility | Portal compatibility, where required, has been confirmed the Portals Service Owner.
| ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 |
|
Help Desk | The new application is recognised with the UniDesk (A business contact queue is defined where initial calls are raised with) | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 |
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User Guide Documentation | Appropriate documentation has been produced for users of the new application. | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | Service Mgmt confirmed. |
Training Material | Training material, if required, has been produced and is of an appropriate standard. | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 | Service Mgmt confirmed. |
Demonstration or Walkthrough | Demonstration or walkthrough of the new application has taken place for other stakeholder. | ASOR (Final Release / Handover) | Y | APW 21-Oct-2015 |
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Deployment Date(s) | Agreed date has been confirmed that allows adequate time for completion of Acceptance Sign Off Review. | ASOR (Final Release / Handover) | N | APW 27-Oct-2015 | Deployment: date of 29th Oct has been postponed until further notice. Acceptance Sign Off Review not yet set. |
Deployment Resources | IS and business area resources required for deployment, including those needed for post implementation checking and sign off have been secured. | ASOR (Final Release / Handover) | Y | AH 03--2015 | PM has ensured resources |
Deployment Ownership | Responsibilities for managing the go-live, including: comms with service owner and end users, ensuring go live timescales are met, managing issues arising and managing comms between all teams involved in go live. | ASOR (Final Release / Handover) | Y | AH 03--2015 | PM |
Service Announcement(s) | A Service announcement has been raised with the agreed deployment date on the alert system:
http://reports.is.ed.ac.uk/alerts/
Service announcements should be raised by Project Manager 10 days before go live, but no later than 4 days. | ASOR (Release 1-n) | Y | AH 03--2015 | http://reports.is.ed.ac.uk/alerts/index.cfm?fuseaction=view_alert&alert_id=5350
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Web Sites and Other Document Sources | External and internal web sites have been reviewed to ensure that all application references are present, correct and up to date. | ASOR (Final Release / Handover) | N | APW 21-Oct-2015 | Service Mgmt to confirm if this has all been updated/completed at Acceptance Review Meeting. |