Report for May 2020

Report Date

May 2020

Achievements in Last Period:

• Timelines for the project have been re-planned.
• There has been a change in team composition - to avoid on-going resource conflict within Service Management.
• The University Relationship Manager has been asked to assist the project and will support communications to College/Support Service Leads.
• A proposed solution has been prepared as a process map for the ban on auto-forwarding. 
• Data analysis has been undertaken the findings of which have helped shape next steps.

Issues:

• The project is progressing but with budget in need of revision. 

Next Steps:

• Complete work on admin access controls and warning banner deliverables.
• For the ban on auto-forwarding:
  • A website page with is to be created.
  • An automated workflow design and form is to be progressed for routing requests to the appropriate authorisers.
  • Preparation of wording for acceptance/rejection emails.

Milestones: