Overview

Background

This project is expected to deliver an annual upgrade of the business’ issue tracking software, JIRA. It will involve upgrading from JIRA version 8.5.5 to an updated version selected by the project team (anticipated to be 8.13.0). The overall intention is to keep software up-to-date and ensure it remains supported.  

Scope

  • Upgrade JIRA from version 8.5.5 to version 8.13.0 to avoid running a version of the software beyond Atlassian’s “end of life" for our current version (28th October 2021)
  • Review documentation (README’s) for new JIRA version and decide what features will/won’t be included in the upgrade.
  • User Acceptance Testing for the updated version.
  • Upgrading LIVE to the updated version.  

Out of scope

Oracle Database upgrades will not be required this year.  

Objectives and Deliverables

Deliverables are ranked using the MoSCoW prioritisation method. (M =Must Have; S = Should Have; C = Could Have; W = Want)  

                                                                                                                                     Priority 

O1. Complete the JIRA upgrade from version v7.13 to new version with minimal disruption to the current service                                      

 
D1.1  Upgrade JIRA on DEV, TEST and LIVE servers M
D1.2 Refresh DEV, TEST from LIVE servers S

O2. Complete full tests of the upgraded service

 

D2.1 Review JIRA upgrade documentation and select features to keep or discard

M

D2.2 Complete Integration tests of new JIRA features

M

D2.3 Complete User Acceptance Testing for new JIRA version

M
O3. Investigate integration with Crowd and attempt implementation  
D3.1 Research how JIRA can be used with Crowd and make recommendations M
D3.2 Deploy any changes required to have Crowd integrated with JIRA S

 

Benefits

  • Users will benefit from new features in updated JIRA version. This will include bug fixes in previous releases, improved functionality and better user experience.
  • By doing annual upgrades, we ensure future upgrade projects have a reduced scope and budget.
  • Research and Key Learning Points can be adopted and reused in future upgrades.
  • Improved security and reliability of the system.
  • Enhanced user management through Crowd (if implemented)

Success Criteria

  • The software maintains its current working condition and causes minimal disruption during the upgrade.
  • Database encryption/security is maintained with no data or data quality is lost.
  • Research and Key Learning Points can be adopted and reused in future upgrades.
  • Improved security and reliability of the system.  

Project Milestones

Stage Milestone Due Date
Plan Planning Review 27-Aug-2021
Execute Build Review 17-Sep-2021
Execute Acceptance Review 08-Oct-2021
Deliver Delivery 12-Oct-2021
Deliver Deployment Review 22-Oct-2021
Close Closure Review 12-Nov-2021

Project Info

Project
Annual JIRA Upgrade
Code
COM061
Programme
ISG - Communication (COM)
Management Office
ISG PMO
Project Manager
David Watters
Project Sponsor
Bill Lee
Current Stage
Deliver
Status
In Progress
Start Date
06-Aug-2021
Planning Date
20-Aug-2021
Delivery Date
27-Oct-2021
Close Date
12-Nov-2021
Overall Priority
Normal

Documentation

Plan