Report for July 2019

Report Date
July 2019

Achievements this Period

  • Budget and Project timeline, splitting across financial years, with the Project Sponsor / Programme Manager, agreed
  • Resource bookings secured
  • Provisional milestones agreed
  • Project Brief agreed by both Project Team and WIS
  • Business Analysis started
  • Project Governance meetings in place

 

Issues

  • N/A

 

Next Steps

  • Start working through the Project deliverables:
    • Work with EI to map existing processes
    • Work with EI to understand training requirements
    • Begin requirements workshops with Service Management and EI which will inform the SDD and other supporting documentation such as OLA

Milestones

Agreed after Planning:

 

Milestone Due Date  
End of Planning 12-Jul-2019

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Map existing EI processes 02-Aug-2019   

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Map existing EI training processes / define a Training Strategy 09-Aug-2019

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Determine support & reporting requirements / produce a Service Definition Document 30-Aug-2019

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Establish / agree OLA/SLAs 30-Aug-2019

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Produce an Options Appraisal document 13-Sep-2019

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Produce a paper on CRM's technology utilised, what is to / not be consolidated and associated questions / decisions required    20-Sep-2019

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Delivery 25-Sep-2019

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Closure 27-Sep-2019

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Project Status
RAG Status
Time
GREEN
Cost
GREEN
Scope
GREEN
Overall
GREEN
Change Status
Time
Within Tolerance
Cost
Within Tolerance
Scope
Within Tolerance
Overall
Within Tolerance
Has formal escalation taken place?
No
Activity
Approved budget
50.0 days
Activity this month
10.4 days
Activity this year
20.7 days
Activity to date
20.7 days
Estimate to complete current year
0.0 days
Estimate to complete future years
26.9 days

Project Info

Project
Industry Relationship Management (IRM) Service
Code
CSG016
Programme
CSG Portfolio Projects (OTHCSG)
Management Office
ISG PMO
Project Manager
Kevin Hone
Project Sponsor
Dave Berry
Current Stage
Close
Status
Closed
Project Classification
Grow
Start Date
29-Apr-2019
Planning Date
05-Jul-2019
Delivery Date
24-Jan-2020
Close Date
27-Mar-2020
Overall Priority
Higher
Category
Discretionary

Documentation