Report for July 2022

Report Date
July 2022

Achievements in Last Period

  • Project to provide information to Helpdesk on typical 1st Line Support questions and 1-2-3 line escalation process 
  • development on website and wiki pages - not achieved
  • agreement on license for intune A3 assignment with Service Management and Desktop - we require a feed from Finance so that the A3 licenses can be automatically assigned - in progress
  • Handover to Helpdesk - pending

Issues and Risks

Next Steps

  • Project to provide information to Helpdesk on typical 1st Line Support questions and 1-2-3 line escalation process 
  • development on website and wiki pages
  • agreement on license for intune A3 assignment with Service Management and Desktop - we require a feed from Finance so that the A3 licenses can be automatically assigned
  • Handover to Helpdesk  

Future Milestones

 

Delivery 30-Sep-2022
Closure 7-Oct-2022

Project Sponsor Commentary / Approved

N/A

 

 

Project Status
RAG Status
Time
GREEN
Cost
GREEN
Scope
GREEN
Overall
GREEN
Change Status
Time
No Change
Cost
No Change
Scope
No Change
Overall
No Change
Has formal escalation taken place?
No
Activity
Approved budget
0.0 days
Activity this month
0.0 days
Activity this year
12.0 days
Activity to date
12.0 days
Estimate to complete current year
0.0 days
Estimate to complete future years
20.0 days

Project Info

Project
Deployment of MDM Service
Code
DST201
Programme
ITI - Desktop Services (DST)
Management Office
ISG PMO
Project Manager
Maurice Franceschi
Project Sponsor
Vladimir Zirojevic
Current Stage
Close
Status
Closed
Project Classification
Transform
Start Date
25-Nov-2019
Planning Date
18-Sep-2020
Delivery Date
01-Feb-2023
Close Date
21-Feb-2023
Overall Priority
Normal
Category
Discretionary

Documentation