Operational Level Agreement (OLA)

The Operational Level Agreement (OLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independent MS Word document, a working copy of which is attached to this page during the life of the project.

To obtain an OLA template, click on the link below.

The edited document can then be linked/uploaded to this page.

OLA is available here https://www.wiki.ed.ac.uk/display/insite/Notifications+Service+OLA+-+DRAFT


Microsoft Office document icon ola-template.doc123.5 KB