Report for August 2018

Report Date
August 2018

Summary

Limited progress has been made in August (see achievements section below). Due to amount of work outstanding and lack of available resources to complete key tasks, the project board took the decision to delay service launch until start of Semester 2 at the earliest. Launching mid-semester was not preferred and this allows for time to re-plan and execute fully.

Project to remain at RED until confirmation can be achieved on when:-

 - technical testing can commence/complete (dependency on brocade network)

 - UAT activities are due to complete by (dependency on engagement from colleges and service wrapper being established during UAT phase).

 - availability of DST members being available for training and taking on the service in the live environment - may need to look at interim support options from the supplier (i.e. Softcat)

It is expected that the project will come out of RED status by the end of September.

Achievements in Last Period

  • SPSS24 testing complete by CAHSS - still to be officially signed off however.
  • Accounts created for CMVM testers, with initial testing due to commence in September
  • Updated  low-level design (LLD) and technical architecture document (TAD) issued for review/approval
  • Schedule for creation of training videos agreed with third-party supplier (Global Knowledge) - content creation to commence in September
  • Engagement with training, help desk, production support and accessibility teams on-going
    • EqIA has been approved and issued
    • PIA has been drafted, with service owner for comment
    • OLA has been drafted, with service owner and stakeholder groups for comment

Issues and Risks 

  • No delivery date available for 10GB Brocade network; technical testing on hold until this is resolved
  • Progress delayed on UAT due to dependency on resources being available from the user groups
  • Progress delayed on preparing for service go-live due to resource clash with WIN10 programme

 

Next Steps (September)

  • Discuss with helpline staff if they would be willing to take on the support of the service as part of on-going UAT efforts
  • Agree dates for Softcat to come on site to deliver training to helpline and desktop teams
  • CMVM testing to begin, focusing on applications specific to the college 
  • Agree timetable for CSE testing with college IT liaison
  • Finalisation of PIA and OLA documentation - subject to service owner availability
  • Start populating content to EdWeb for service launch - subject to service owner availability
  • Receive video content from Global Knowledge for ens users

 

Future Steps (October +)

  • Approval of communications plan - reminder given at project board in August - to be a specific agenda item for next board meeting
  • Start and complete technical testing tasks in October, assuming brocade network design and implementation is confirmed - no work possible in September due to change freeze

 

Future Milestones

See milestones log for up to date information of project milestones

 

Project Status
RAG Status
Time
RED
Cost
GREEN
Scope
AMBER
Overall
RED
RAG Commentary
Project remains RED due to impact of high-priority issues that remain open from previous month:- 10G Brocade dependency, limited UAT progress and lack of technical resource to support UAT/preparation for go-live tasks.
Change Status
Time
Moderate
Cost
No Change
Scope
Moderate
Overall
Moderate
Has formal escalation taken place?
Yes
Escalated to
Maurice Franceschi, Programme Manager
Change Commentary
Decision to move service go-live to start of Semester two at the earliest has moved Time to moderate change. Costs have not been altered in the month. The proposed change to UAT scope is considered moderate. Overall the change to the project this month is Moderate.
Activity
Approved budget
122.0 days
Activity this month
10.0 days
Activity this year
10.0 days
Activity to date
132.0 days
Estimate to complete current year
140.0 days
Estimate to complete future years
0.0 days

Project Info

Project
Apps Ed
Code
DTP001
Programme
ITI - Desktop Services (DST)
Management Office
ISG PMO
Project Manager
Gail Devaney
Project Sponsor
Anthony Weir
Current Stage
Close
Status
Closed
Project Classification
Transform
Start Date
29-Oct-2015
Planning Date
29-Apr-2016
Delivery Date
03-Feb-2020
Close Date
04-Nov-2020
Overall Priority
Normal
Category
Compliance