Organisation

Work/Task Breakdown

Resource /Task

Role Responsible

Project Brief Project Manager in collaboration IS SME and Estates: Security Senior user and Business lead  
Project Plan Project Manager in collaboration IS SME and Estates: Security Senior user and Resolver SME. 
Commision Servers IS Dev lead (supported by Project Manager, Estates Security Senior User & Resolver SME)
System configuration and deployment   IS Dev Lead (supported by Project Manager, Estates Security Senior User & Resolver SME)
User Acceptance Testing  Estates Security Senior User supported by Project Manager.
User training Estates Security Senior User supported by Project Manager.
Go Live Sign off  Estates & IS: Stakeholders
Go live support and monitor IS Dev with support Resolver SME, Estates Security Senior User and Project Manager 
Service hand over to business as usual IS Dev to  IS Production with support Project Manager
Decommission of existing server/system IS Dev with support IS SME
Close Project Manager with input Is & Estates sign off stakeholders 

Resources, Skills and Costs

IS will provide: 

  • Project Management 
  • Technology support for build and implementation 
  • Support for LIVE and TEST operational environments 
  • Governance and assurance including supplier engagement, technology and implementation 

 

Estates will provide: 

  • Estates Business Lead for day to day engagement and provision of Estates resources. 
  • Subject Matter Experts (SME’s) to support the business requirements, background information  and engagement with vendors. 
  • Senior Users to review requirements, vendor engagement and support all implementation phase work (requirement definition, test to live, train staff).
  • Business communications resource to assist in the creation and delivery of Estates-wide Programme and Project communications. 
  • Governance and assurance for business operations 

Project Governance

The project will be governed under existing IS and Estates arrangements. The project will report to Apps Review and IS Senior Management in the normal way. The project will be reported as part of the current Estates MIS portfolio owned by Zoe Stephens and managed by Mark Ritchie. It is expected that the Project Manager will hold weekly team meetings with IS and Estates to review progress and will escalate any concerns within Estates, IS and Resolver as required.

 

Project Stakeholders

Name Business area Role Communications plan Responsibilities
Alistair Campbell Estates Computing Office Awareness to enable support post Go Live As and when required. Provides support for requirements, design and testing 
Alister Webb Database & Systems Administrator, Apps Development Services (Project Team) Technology Lead (Project Team) As and when required Support commission of servers and necessary technical implementation activities inc;uding  support paperwork.
Anne Graham Information Services Applications Directorate Applications Service Group Team Manager, Apps Production Management As and when required Sign off stakeholder Contributes  on system design and implementation 
Chris Cord Technology Management Technology Management, Team Manager As and when required Technical assurance for Assessment and Go live
Frank Henzell Estates Security Senior User / SME (Project Team) Attends all meeting with suppliers and stakeholders.  Provides governance. Provides support for requirements, design and testing Attends  all meetings.  Delegated to sign off for David Brooks and Nial Moffat) 
Josephine McDonald Information Services Applications Directorate Project Manager Regular meetings as required Manage project Liaise with suppliers and IS Manage risks and issues 
Mark Ritchie Information Services Applications Directorate Senior supplier and quality assurance Milestone sign off and escalation point when required IT Committee project governance Quality assurance advice and support  Sign off of all major milestones  Ad hoc attendee to contribute to discussions and support decisions at weekly meetings
Nial Moffat Estates Security Estates Project Lead  As and when required Stakeholder Sign off, (Sign off for David Brooks Head of Support Services, Estates Management)
Rod Hanchard-Goodwin Information Services Applications Directorate Programme Manager Stakeholder sign off and escalation point when required Provides project escalation point
Ron McLeod Information Services Applications Directorate Applications Service Group Analyst, Apps Production Management As and when required Contributes  on system design and implementation 
Zoe Stephens Head of Organisation Development & Change - Portfolio Owner / Assurance (Estates, Change & Communications) (Project Board) Portfolio Sponsor As and when required Stakeholder Sign off, Provides funding  Escalation point
David Brooks Head of Support Services, Estates Management Project Sponsor As and when required Delegated sign off to Nial Moffat

 

Project Estimations

Additional Information

Internal costs

Role

Effort

Project Manager (IS)

10 days

Development Lead

18 days

Operations Lead

2 days

Contingency

5 days

Total

35 days (£12,600K)

 

External Costs

There are no additional external costs as the upgrade is covered under the existing contract with Resolver.

Total Costs

£12,600K ( IS internal only)

Once off charge for provision of Servers estimate is £10,418.85.  A breakdown of the current estimate and approach is available at this link.  This covers provision of the Servers and five years IS support.    Estates have stated that they would like to pay upfront for Servers.   

Project Info

Project
Perspective Upgrade
Code
EST135
Programme
Estates Business Operations Optimisation Programme (EOO)
Management Office
ISG PMO
Project Manager
Josephine McDonald
Project Sponsor
Frank Henzell
Current Stage
Execute
Status
In Progress
Start Date
01-Feb-2022
Planning Date
01-Mar-2022
Delivery Date
20-Jul-2022
Close Date
24-Aug-2022
Overall Priority
Normal

Documentation

Plan