Organisation
Work/Task Breakdown
Resource /Task |
Role Responsible |
| Project Brief | Project Manager in collaboration IS SME and Estates: Security Senior user and Business lead |
| Project Plan | Project Manager in collaboration IS SME and Estates: Security Senior user and Resolver SME. |
| Commision Servers | IS Dev lead (supported by Project Manager, Estates Security Senior User & Resolver SME) |
| System configuration and deployment | IS Dev Lead (supported by Project Manager, Estates Security Senior User & Resolver SME) |
| User Acceptance Testing | Estates Security Senior User supported by Project Manager. |
| User training | Estates Security Senior User supported by Project Manager. |
| Go Live Sign off | Estates & IS: Stakeholders |
| Go live support and monitor | IS Dev with support Resolver SME, Estates Security Senior User and Project Manager |
| Service hand over to business as usual | IS Dev to IS Production with support Project Manager |
| Decommission of existing server/system | IS Dev with support IS SME |
| Close | Project Manager with input Is & Estates sign off stakeholders |
Resources, Skills and Costs
IS will provide:
- Project Management
- Technology support for build and implementation
- Support for LIVE and TEST operational environments
- Governance and assurance including supplier engagement, technology and implementation
Estates will provide:
- Estates Business Lead for day to day engagement and provision of Estates resources.
- Subject Matter Experts (SME’s) to support the business requirements, background information and engagement with vendors.
- Senior Users to review requirements, vendor engagement and support all implementation phase work (requirement definition, test to live, train staff).
- Business communications resource to assist in the creation and delivery of Estates-wide Programme and Project communications.
- Governance and assurance for business operations
Project Governance
The project will be governed under existing IS and Estates arrangements. The project will report to Apps Review and IS Senior Management in the normal way. The project will be reported as part of the current Estates MIS portfolio owned by Zoe Stephens and managed by Mark Ritchie. It is expected that the Project Manager will hold weekly team meetings with IS and Estates to review progress and will escalate any concerns within Estates, IS and Resolver as required.
Project Stakeholders
| Name | Business area | Role | Communications plan | Responsibilities |
| Alistair Campbell | Estates Computing Office | Awareness to enable support post Go Live | As and when required. | Provides support for requirements, design and testing |
| Alister Webb | Database & Systems Administrator, Apps Development Services (Project Team) | Technology Lead (Project Team) | As and when required | Support commission of servers and necessary technical implementation activities inc;uding support paperwork. |
| Anne Graham | Information Services Applications Directorate | Applications Service Group Team Manager, Apps Production Management | As and when required | Sign off stakeholder Contributes on system design and implementation |
| Chris Cord | Technology Management | Technology Management, Team Manager | As and when required | Technical assurance for Assessment and Go live |
| Frank Henzell | Estates Security | Senior User / SME (Project Team) | Attends all meeting with suppliers and stakeholders. | Provides governance. Provides support for requirements, design and testing Attends all meetings. Delegated to sign off for David Brooks and Nial Moffat) |
| Josephine McDonald | Information Services Applications Directorate | Project Manager | Regular meetings as required | Manage project Liaise with suppliers and IS Manage risks and issues |
| Mark Ritchie | Information Services Applications Directorate | Senior supplier and quality assurance | Milestone sign off and escalation point when required | IT Committee project governance Quality assurance advice and support Sign off of all major milestones Ad hoc attendee to contribute to discussions and support decisions at weekly meetings |
| Nial Moffat | Estates Security | Estates Project Lead | As and when required | Stakeholder Sign off, (Sign off for David Brooks Head of Support Services, Estates Management) |
| Rod Hanchard-Goodwin | Information Services Applications Directorate | Programme Manager | Stakeholder sign off and escalation point when required | Provides project escalation point |
| Ron McLeod | Information Services Applications Directorate | Applications Service Group Analyst, Apps Production Management | As and when required | Contributes on system design and implementation |
| Zoe Stephens | Head of Organisation Development & Change - Portfolio Owner / Assurance (Estates, Change & Communications) (Project Board) | Portfolio Sponsor | As and when required | Stakeholder Sign off, Provides funding Escalation point |
| David Brooks | Head of Support Services, Estates Management | Project Sponsor | As and when required | Delegated sign off to Nial Moffat |
Project Estimations
- Additional Information
-
Internal costs
Role
Effort
Project Manager (IS)
10 days
Development Lead
18 days
Operations Lead
2 days
Contingency
5 days
Total
35 days (£12,600K)
External Costs
There are no additional external costs as the upgrade is covered under the existing contract with Resolver.
Total Costs
£12,600K ( IS internal only)
Once off charge for provision of Servers estimate is £10,418.85. A breakdown of the current estimate and approach is available at this link. This covers provision of the Servers and five years IS support. Estates have stated that they would like to pay upfront for Servers.