Following a recommendation from the audit committee, this project has been initiated to look at ways to improve the allocation and reconcilliation of fees payments received from the Student Awards Agency for Scotland (SAAS) and the Student Loans Company (SLC).

This allocation/reconciliation is currently a time-consuming and complex manual process which does not allow the students to easily see whether their fees have been paid or not.

This project will automate and simplify as much of the process as possible whilst still retaining financial controls, and will provide students with visibility of their fees invoice status via the student finance channel on MyEd.

The benefits of this project include: -

• Enhanced student experience as the finance channel will accutely reflect the status of fees invoices being funded by SAAS/SLC
• Reduction of student queries to Registry Fees and Income Section regarding unpaid invoices
• Reduction of time spent by Income Section on manual invoice allocation, freeing them up to deal with the more complex payment issues
• Reduction of keying errors