The current version of the payments software is outdated and sitting on outdated infrastructure. The supplier has asked all customers to upgrade the client version or move to the cloud product (PT-X).  This project will upgrade the existing version of C-Series to the cloud product.  The support contract with the supplier is due to expire in April 2020. In preparation for planning and moving to the new version, agreement has been reached with the 3rd party supplier to extend the present support arrangement until 26th June 2020. This date coincides with a BACS change and a move to security standards SHA-2.  More information can be found at: 



This solution will be used going forward with People &Money (P&M) core systems. Communication on this subject is managed by the Project Sponsor.

Scope Description
S1 A use and support contract is in place with the 3rd party supplier, Bottomline Technologies.
S2 The build and testing of the necessary infrastructure to enable data exchange with the 3rd party supplier.
S3 A managed transition is undertaken from C-Series to the PT-X product.
S4 A data archiving solution.
S5 Decommissioning of the present C-Series system.

Out of Scope

Out of Scope Description
OS1 There will be no migration of data from one system to the other.

There will be no end-to-end (E2E) build of a test environment.

Test files will be created to test the extract (file creation), administration process, confirmation process, movement of data to PTX and forwarding for bank receipt and reading.

Use will be made of a production set-up but with test data. Only once satisfied that the flow and results are correct will the PT-X profiles be set from test to live. There will be no dedicated test environment.

Objectives and Deliverables


O1 Provision of supporting infrastructure is in place MOSCOW Rules Owner
D1.1 The provision of a device with internet connectivity i.e. a server with links to the cloud. Must Dev Tech
D1.2 The opening up of firewalls to allow for data access and data transmission. Must

Dev Tech

D1.3 An auto transfer of files from a secure shell to the K-Drive (drive to be confirmed). Must Dev Tech
D1.4 A data archiving solution. Must Dev Tech
D1.5 Decommissioning of the present C-Series system. Must Dev Tech
O2 Consistency in data handling and processing is proven    
D2.1 Successful parallel testing of Accounts Payables. Must Finance
D2.2 Successful parallel testing of Direct Debits. Must Finance
D2.3 Successful parallel testing of Payroll. Must Finance
O3 Project Governance is met    
D3.1 A Data Protection Impact Assessment (DPIA) form is completed. Must Finance
D3.2 An Equality Impact Assessment (EqIA) has been undertaken. Must Finance
D3.3 Change Management is met via the issuing of IS Alerts and attendance at the Change Arbitration Board (Go-CAB). Must Proj Mgr
O4 Business Process Improvement    
D4.1 Improve the efficiency of the authorisation and sign-off process, to deliver the required level of security and financial control, via the most efficient means (e.g. minimise the steps in the sign-off process, without compromising controls). Should Finance


The cloud version has a number of benefits which align with Finance goals to improve efficiency of processes.

Benefit Features Description
B1 Security PT-X provides ever evolving security features and updates without requiring any intervention or management from the user. As techniques of modern fraudsters become more advanced, PT-X is developed to mitigate these risks, and updates are made to the platform automatically. It is the most up-to-date and efficient way of preventing, spotting and stopping fraud.  
B2 Access and Availability PT-X is a cloud-based web application which can be accessed from anywhere, at any time, from any device, including tablets and smart phones

Regulatory Updates

PT-X provides swift response to industry events and new security regulation without delay. These updates become available to the user automatically.  
B4 User Login PT-X features multi-factor authentication, providing increased user access security in line with industry guidelines.  
B5 User Permissions PT-X offers improved admin rights for adding or changing user permissions without requesting support.  


There is increased resilience to the application and the 3rd party software for the cloud based service. The UoE will continue to be secure and resilient for its infrastructure and data files.
B7 Compliance Adherence to BACS security standards, specifically SHA-2.

Success Criteria

SC1 Users can access and make use of the the PT-X application to ensure consistent results across the two products.
SC2 The performance of the PT-X application is at least as good as the current C-Series.
SC3 The PT-X application provides the same functionality as the current C-Series (albeit with additional features).
SC4 The project is delivered to time, cost, quality and scope.

Project Milestones

Stage Milestone Due Date
Plan Planning Complete 10-Apr-2020

Wider Engagement Complete      

Deliver Development Complete 01-May-2020
Execute Testing Complete 12-May-2020
Deliver Project Delivered 22-May-2020
Deliver DSOR 29-May-2020
Deliver Decommission 05-Jun-2020
Close Project Closure 26-Jun-2020


Project Info

C-Series Upgrade
Finance (FIN)
Management Office
Project Manager
Kevin Hone
Project Sponsor
Craig Henderson
Current Stage
Start Date
Planning Date
Delivery Date
Close Date
Overall Priority