Impact
Priority and Funding
This project will be
- Assigned as a normal priority
- Funded by the Business School
Impact and Dependencies
Dependencies:
- Service Management - technical lead
- Enterprise Architecture - consultancy and familiarity with Business School Salesforce Instance
- Salesforce System - availability
There is a dependency to complete the on-boarding prior to the current Salesforce licences expiring in January 2024
Lessons learned from previous projects
Data mapping exercise suggested to map fields from existing system to Salesforce
Check the teams have a process map or process description to confirm who gets access to data
Check approach for data migration and whether this an upload facility in the existing system
Project Risks
Title Initial Risk Approach Owner
Additional Apps effort and insufficient project budget GREEN Retain Mette Cameron
There is a cost to transfer Business School Salesforce licences to University IRM GREEN Retain Mette Cameron
Insufficient project resource in Business School AMBER Retain Mette Cameron
Insufficient project resource in Project Services AMBER Retain Muriel Mewissen
Insufficient resource in Enterprise Architecture GREEN Retain Dave Berry
Insufficient resource in Service Management GREEN Retain Alex Carter
IRM does not meet Business School needs GREEN Reduce Mette Cameron
Don't meet the deadline to allow Business School to give notice to Salesforce in December 2023 GREEN Retain Mette Cameron
Duplication of contacts after merge from Business School GREEN Reduce Alasdair MacLeod