Project Brief

IDR604 - Room Booking and Desk Booking Discovery Partnership 

 

Project Brief 

 

Document Sign-off   

Name 

Role 

Date signed off 

Tony Weir 

Project Sponsor  

 

 

Service Owner 

 

Chris Walker 

Project Manager 

 

Maurice Franchceschi 

Programme Manager 

 

 

Working draft should be version 0.x and 1.x  Draft sent for Approval/Review should be version 2.x  Approved Project brief should be 3.0  Post-approval changes should be change controlled via Issue Log and Scope Change Page, and version 3.x 

 

Background 

 

The return to campus has presented the University with an opportunity to explore and redefine the concept of the workplace.  Embracing the benefits of New Ways of Working (NWoW) and promoting the campus as the centre of gravity with the adoption of hybrid working.  

 

Many areas of the University, supported by Estates and ISG, have highlighted the need to explore and implement more efficient ways of using their office spaces, including desk sharing and hot desking which will enhance and promote the on-campus experience.   

This project will evaluate the outcomes reached by wider rollout of Eventmap ‘Booker’ 

 

Scope 

 

  • Evaluating that Eventmap ‘Booker’ can meet requirements for a wider organisational rollout. 

  • UX – Useability 

  • Access 

  • Integration 

  • Room/Desk Feature 

  • Evaluating feedback from wider rollout of Eventmap ‘Booker’ in specific relation to the following activity 

  • Visitor (Ext) desk Booking 

  • Visitor (Ext) room 

  • Local staff desk booking 

  • Local staff room booking  

Out of Scope 

 

  • Wider deployment of Timetabling or Estates Facilities Management solutions, beyond the specific requirements for desk booking 

 

Objectives and Deliverables and Success Criteria 

 

Evaluating if Eventmap ‘Booker’ will support areas of the university’s transition to NWoW.  Campus space can be booked by individuals and will remove the need for a fixed “one person one desk” model.  Feedback has shown this functionality would enhance the experience of users, who are looking for certainty of space availability whilst on campus 

 

 

Description of the Objective 

Success Criteria 

 

Description of the Deliverables needed to achieve the objective 

 

Objective 1 

Evaluating that Eventmap booker can meet requirements for a wider organisational rollout. 

 

Deliverable D1.1 

Evaluate UX – IS it intuitive and easy to use 

 

Deliverable D1.2 

Evaluate accessibility – where can I find the software?  

 

Deliverable D1.3 

Evaluate integrations – Can I book rooms via Outlook? 

 

Objective 2 

Evaluating feedback from wider rollouts in specific relation to the following activity 

 

 

Deliverable D2.1 

Evaluating student desk booking feedback 

 

Deliverable D2.2 

Evaluating local desk booking feedback 

 

Deliverable D2.3 

Evaluating local room booking feedback 

 

Objective 3 

 

 

Deliverable D3.1 

 

 

Deliverable D3.2 

 

 

Objective 4 

 

 

Deliverable D4.1 

 

 

Deliverable D4.2 

 

 

Objective 5 

 

 

Deliverable D5.1 

 

 

Deliverable D5.2 

 

 

Objective 6 

 

 

Deliverable D6.1 

 

 

Deliverable D6.2 

 

 

 

This table can be used through Business and Technical Analysis, Design, Build, and Testing/UAT as a Traceability Matrix to ensure the project brief project objectives and deliverables are followed through. 

 

Requirements 

State the known requirements that drive the project.  Who has set this requirement (who owns the requirement).  Ideally we set these as MoSCoW:  MUST - we would see the project as failing totally or partially if these are not achieved  SHOULD - we have a high expectation that these will be doable with planned work and budget - but if necessary these can be descoped  COULD - if all goes very well, these might be possible  WON'T - we want to be explicit about certain things that people might expect us to deliver but we want to be clear we won't deliver 

Which deliverables will fully or partially satisfy the requirement? 

 

Requirements are aligned with objectives and deliverables, and also the opportunity to realise the benefits. 

 

 

User/Owner 

MoSCoW 

Set By 

Requirement 1 

Move to a single platform for room/desk booking 

 

Tony W 

Requirement 2 

 

 

 

Requirement 3 

 

 

 

Requirement 4 

 

 

 

Requirement 5 

 

 

 

 

Benefits 

 

The benefits that the deliverables will enable or act as a catalyst in making happen. These benefits may be immediate or may be realised after the project has closed. 

 

1. XXXXXXXXXX 

2. XXXXXXXXXX 

3. XXXXXXXXXX 

4. XXXXXXXXXX 

5. XXXXXXXXXX 

 

Governance 

Project will have these governance roles by default. Delete/Add/Change as appropriate. 

Portfolio Governance 

Role 

Name 

Division / Group / Team / College / School and Title 

Project Sponsor  

Tony Wier 

 

Programme Owner 

 

 

Programme Manager 

Maurice Fraceschi 

 

Portfolio Owner  

 

 

Portfolio Manager 

 

 

Service Owner 

 

 

 

Project Board 

Role 

Name 

Division / Group / Team / College / School and Title 

Project Sponsor  

Tony Wier 

 

Senior User  

Helen-Rose Wood 

 

Senior Supplier 

Helen-Rose Wood 

 

 

 

 

 

 

 

 

Stakeholders 

Role 

RACI 

Name 

Division / Group / Team / College / School and Title 

Stakeholder 

Neil McGillvery 

 

Stakeholder 

Simon Christie 

 

Stakeholder 

Ingrid Heersche 

 

Stakeholder 

Paul Rickard 

 

Stakeholder 

Candice Schmid 

 

Stakeholder 

Julie Blyth 

 

Stakeholder 

Susan Ridder-Patrick 

 

Stakeholder 

Jamie Thin 

 

Stakeholder 

Christie Hewett 

 

Stakeholder 

Alex Carter 

 

Stakeholder 

Alan Donald 

 

 

Tolerances 

For medium and large projects, state any tolerances for budget/timeline/scope beyond which point the Project Manager must request approval of the change from the Sponsor and / or the Board. For all projects, check if there is a tolerance on budget/timeline/quality for escalating to programme/portfolio manager. 

 

 

Resources Skills and Cost 

 

Budget   

For small projects and project teams, state the estimated effort - build and test, project management.  For medium and large projects, an estimate can be added to the Estimation Log and revised as project progresses.  Also estimate costs of hardware, software, licenses, travel, other. 

Priority and Funding   

Check the Forward Look and Annual Plan on ITI Sharepoint to see the project's priority within programme and portfolio (and reflect this also on the project info section of the website). Confirm that we have funding for this project. 

Project Team 

The project team : who manages the team, lead and other technical people, business analysts, lead and other representatives, people in other areas of the University who will be involved in analysis, testing, acceptance and service handover.   

 Role 

Name 

Division / Group / Team / College / School and Title 

Project Manager 

Chris Walker 

 

Solution Architect 

 

 

Solution Development 

 

 

Testing, Contributor 

 

 

Service Development 

 

 

Communications Assistance 

 

 

Quality of Project and Deliverables / Key Project Milestones   

The milestones are a key tool in ensuring that the project process itself is followed as set out by ITI, and that the product deliverables are to the required Quality. 

Edit this template to list the key Milestones and who signs off on these milestones. Add milestones for Security, Accessibility,  UX, as required. 

For medium and large projects, a project plan - MS Project, Gantt, or other - can be added to the Plan Log and revised as project progresses. The approach can be stated here. 

You can also mention the approach the project is taking to set, measure and confirm the quality of the deliverables 

   

Milestone 

Sign-Off means  

Date of Milestone 

 

Who signs-off (Accountability) 

Start of Project  

Project can begin, is in line with Programme and Portfolio priority, has resource 

13 Mar 

 

Sponsor, Programme Manager 

End of Planning 

Project can begin, is in line with Programme and Portfolio priority, has resource 

13 Mar 

 

Sponsor, Programme Manager 

XXXX 

XXXX 

XXXX 

 

XXXX 

XXXX 

XXXX 

XXXX 

 

XXXX 

Delivery 

Change to Service can proceed 

15 Jul 

 

Sponsor, PM 

service owner/ service operations manager (helpline) 

Handover to Support 

support can take over running of the Service 

 

 

service owner/ service operations manager (helpline) 

Closure  

Project can close 

28 Jul 

 

Sponsor, PM 

 

Other Milestones as Appropriate 

End of Analysis  

quality and completeness of analysis 

business analyst / business lead / senior user / PM 

End of Design 

quality and completeness of design 

technical lead / senior supplier/ business lead / senior user/ PM 

End of UI Design 

quality of UI - to show we have designed an interface that is usable, accessible, promotes equality and diversity 

technical lead / senior supplier/ business lead / senior user 

End of Build 

quality and completeness of build 

technical lead / senior supplier/ PM 

Acceptance 

overall quality of deliverable, UAT has been passed, Intergation testing successful, all components technically checked  - fit for delivery to live service 

technical lead / senior supplier /business lead / senior user /business analyst /PM 

 

Security QA 

satisfies security 

Section Head 

Branding QA 

for new, upgraded services, sign-off that branding guidelines for ISG, University, school/college has been followed by the project team 

PM / and as appropriate ... 

 

UoE C&M, college C&M and (pending) ISG Branding Team 

Design UI QA 

to show we have built an interface that is usable, accessible, promotes equality and diversity 

Sponsor and Service Owner 

EqIA 

For new services or services undergoing substantial change, there must be an Equality Impact Assessment completed, validated by equality office and deposited on eqia website 

PM/ Service Owner / Equality Officer 

Project Info

Project
Room Booking and Desk Booking Discovery Partnership
Code
IDR604
Programme
ITI - Divisional and Directorate (IDR)
Management Office
ISG PMO
Project Manager
Chris Walker
Project Sponsor
Helen-Rose Wood
Current Stage
Analyse
Status
In Progress
Project Classification
Transform
Start Date
15-Jul-2024
Planning Date
30-Aug-2024
Delivery Date
31-Jan-2025
Close Date
28-Feb-2025
Overall Priority
Normal
Category
Discretionary

Documentation

Plan