Project Brief
IDR604 - Room Booking and Desk Booking Discovery Partnership
Project Brief
Document Sign-off
Name |
Role |
Date signed off |
Tony Weir |
Project Sponsor |
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Service Owner |
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Chris Walker |
Project Manager |
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Maurice Franchceschi |
Programme Manager |
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Working draft should be version 0.x and 1.x Draft sent for Approval/Review should be version 2.x Approved Project brief should be 3.0 Post-approval changes should be change controlled via Issue Log and Scope Change Page, and version 3.x
Background
The return to campus has presented the University with an opportunity to explore and redefine the concept of the workplace. Embracing the benefits of New Ways of Working (NWoW) and promoting the campus as the centre of gravity with the adoption of hybrid working.
Many areas of the University, supported by Estates and ISG, have highlighted the need to explore and implement more efficient ways of using their office spaces, including desk sharing and hot desking which will enhance and promote the on-campus experience.
This project will evaluate the outcomes reached by wider rollout of Eventmap ‘Booker’
Scope
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Evaluating that Eventmap ‘Booker’ can meet requirements for a wider organisational rollout.
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UX – Useability
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Access
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Integration
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Room/Desk Feature
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Evaluating feedback from wider rollout of Eventmap ‘Booker’ in specific relation to the following activity
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Visitor (Ext) desk Booking
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Visitor (Ext) room
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Local staff desk booking
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Local staff room booking
Out of Scope
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Wider deployment of Timetabling or Estates Facilities Management solutions, beyond the specific requirements for desk booking
Objectives and Deliverables and Success Criteria
Evaluating if Eventmap ‘Booker’ will support areas of the university’s transition to NWoW. Campus space can be booked by individuals and will remove the need for a fixed “one person one desk” model. Feedback has shown this functionality would enhance the experience of users, who are looking for certainty of space availability whilst on campus
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Description of the Objective |
Success Criteria |
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Description of the Deliverables needed to achieve the objective |
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Objective 1 |
Evaluating that Eventmap booker can meet requirements for a wider organisational rollout. |
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Deliverable D1.1 |
Evaluate UX – IS it intuitive and easy to use |
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Deliverable D1.2 |
Evaluate accessibility – where can I find the software? |
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Deliverable D1.3 |
Evaluate integrations – Can I book rooms via Outlook? |
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Objective 2 |
Evaluating feedback from wider rollouts in specific relation to the following activity
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Deliverable D2.1 |
Evaluating student desk booking feedback |
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Deliverable D2.2 |
Evaluating local desk booking feedback |
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Deliverable D2.3 |
Evaluating local room booking feedback |
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Objective 3 |
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Deliverable D3.1 |
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Deliverable D3.2 |
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Objective 4 |
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Deliverable D4.1 |
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Deliverable D4.2 |
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Objective 5 |
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Deliverable D5.1 |
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Deliverable D5.2 |
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Objective 6 |
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Deliverable D6.1 |
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Deliverable D6.2 |
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This table can be used through Business and Technical Analysis, Design, Build, and Testing/UAT as a Traceability Matrix to ensure the project brief project objectives and deliverables are followed through.
Requirements
State the known requirements that drive the project. Who has set this requirement (who owns the requirement). Ideally we set these as MoSCoW: MUST - we would see the project as failing totally or partially if these are not achieved SHOULD - we have a high expectation that these will be doable with planned work and budget - but if necessary these can be descoped COULD - if all goes very well, these might be possible WON'T - we want to be explicit about certain things that people might expect us to deliver but we want to be clear we won't deliver
Which deliverables will fully or partially satisfy the requirement?
Requirements are aligned with objectives and deliverables, and also the opportunity to realise the benefits.
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User/Owner |
MoSCoW |
Set By |
Requirement 1 |
Move to a single platform for room/desk booking |
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Tony W |
Requirement 2 |
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Requirement 3 |
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Requirement 4 |
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Requirement 5 |
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Benefits
The benefits that the deliverables will enable or act as a catalyst in making happen. These benefits may be immediate or may be realised after the project has closed.
1. XXXXXXXXXX
2. XXXXXXXXXX
3. XXXXXXXXXX
4. XXXXXXXXXX
5. XXXXXXXXXX
Governance
Project will have these governance roles by default. Delete/Add/Change as appropriate.
Portfolio Governance
Role |
Name |
Division / Group / Team / College / School and Title |
Project Sponsor |
Tony Wier |
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Programme Owner |
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Programme Manager |
Maurice Fraceschi |
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Portfolio Owner |
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Portfolio Manager |
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Service Owner |
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Project Board
Role |
Name |
Division / Group / Team / College / School and Title |
Project Sponsor |
Tony Wier |
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Senior User |
Helen-Rose Wood |
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Senior Supplier |
Helen-Rose Wood |
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Stakeholders
Role |
RACI |
Name |
Division / Group / Team / College / School and Title |
Stakeholder |
C |
Neil McGillvery |
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Stakeholder |
C |
Simon Christie |
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Stakeholder |
C |
Ingrid Heersche |
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Stakeholder |
C |
Paul Rickard |
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Stakeholder |
C |
Candice Schmid |
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Stakeholder |
C |
Julie Blyth |
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Stakeholder |
C |
Susan Ridder-Patrick |
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Stakeholder |
C |
Jamie Thin |
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Stakeholder |
C |
Christie Hewett |
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Stakeholder |
C |
Alex Carter |
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Stakeholder |
C |
Alan Donald |
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Tolerances
For medium and large projects, state any tolerances for budget/timeline/scope beyond which point the Project Manager must request approval of the change from the Sponsor and / or the Board. For all projects, check if there is a tolerance on budget/timeline/quality for escalating to programme/portfolio manager.
Resources Skills and Cost
Budget
For small projects and project teams, state the estimated effort - build and test, project management. For medium and large projects, an estimate can be added to the Estimation Log and revised as project progresses. Also estimate costs of hardware, software, licenses, travel, other.
Priority and Funding
Check the Forward Look and Annual Plan on ITI Sharepoint to see the project's priority within programme and portfolio (and reflect this also on the project info section of the website). Confirm that we have funding for this project.
Project Team
The project team : who manages the team, lead and other technical people, business analysts, lead and other representatives, people in other areas of the University who will be involved in analysis, testing, acceptance and service handover.
Role |
Name |
Division / Group / Team / College / School and Title |
Project Manager |
Chris Walker |
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Solution Architect |
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Solution Development |
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Testing, Contributor |
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Service Development |
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Communications Assistance |
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Quality of Project and Deliverables / Key Project Milestones
The milestones are a key tool in ensuring that the project process itself is followed as set out by ITI, and that the product deliverables are to the required Quality.
Edit this template to list the key Milestones and who signs off on these milestones. Add milestones for Security, Accessibility, UX, as required.
For medium and large projects, a project plan - MS Project, Gantt, or other - can be added to the Plan Log and revised as project progresses. The approach can be stated here.
You can also mention the approach the project is taking to set, measure and confirm the quality of the deliverables
Milestone |
Sign-Off means |
Date of Milestone |
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Who signs-off (Accountability) |
Start of Project |
Project can begin, is in line with Programme and Portfolio priority, has resource |
13 Mar |
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Sponsor, Programme Manager |
End of Planning |
Project can begin, is in line with Programme and Portfolio priority, has resource |
13 Mar |
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Sponsor, Programme Manager |
XXXX |
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XXXX |
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XXXX |
XXXX |
XXXX |
XXXX |
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XXXX |
Delivery |
Change to Service can proceed |
15 Jul |
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Sponsor, PM service owner/ service operations manager (helpline) |
Handover to Support |
support can take over running of the Service |
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service owner/ service operations manager (helpline) |
Closure |
Project can close |
28 Jul |
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Sponsor, PM |
Other Milestones as Appropriate
End of Analysis |
quality and completeness of analysis |
business analyst / business lead / senior user / PM |
End of Design |
quality and completeness of design |
technical lead / senior supplier/ business lead / senior user/ PM |
End of UI Design |
quality of UI - to show we have designed an interface that is usable, accessible, promotes equality and diversity |
technical lead / senior supplier/ business lead / senior user |
End of Build |
quality and completeness of build |
technical lead / senior supplier/ PM |
Acceptance |
overall quality of deliverable, UAT has been passed, Intergation testing successful, all components technically checked - fit for delivery to live service |
technical lead / senior supplier /business lead / senior user /business analyst /PM
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Security QA |
satisfies security |
Section Head |
Branding QA |
for new, upgraded services, sign-off that branding guidelines for ISG, University, school/college has been followed by the project team |
PM / and as appropriate ...
UoE C&M, college C&M and (pending) ISG Branding Team |
Design UI QA |
to show we have built an interface that is usable, accessible, promotes equality and diversity |
Sponsor and Service Owner |
EqIA |
For new services or services undergoing substantial change, there must be an Equality Impact Assessment completed, validated by equality office and deposited on eqia website |
PM/ Service Owner / Equality Officer |