Organisation

Work/Task Breakdown

This project will be split into 2 distinct workstreams:

1. Service Readiness - This workstream will focus on all the associated ongoing work and projects that require elements to be in place for the Start of Term. This workstream will deal with the monitoring, reporting and communications to ensure that everything required is in place or any issues are escalated to SLT.

2. Welcome Week - This workstream will focus on the tasks required for the successful delivery of Welcome week. This will include IT connectivity, Bank Letters and Card photo uploads and delivery.

 

Stage

 Activity

 Planning

Produce Project Brief

 

Agree Estimates

 

Planning review/sign off Project Brief

   
Execute Plan

Communication Plan Draft

 

Welcome Week Work Stream

  • Planning
    • Estimate costs
    • Plan activity, who, what when
    • Review and agree the plan
  • Execute work packages 
  Establish a Communications Plan

 

Agree staff contacts and involvement from IS divisions, University, EUSA

 

Confirm tools and processes (collating information, reviewing, regular reporting, communications)

 

Establish List of collated information 

 

Perform regular reviews

 

Regular reporting and communication

 

Escalation of gaps in information for attention

 

 

Review Execution

 Lessons Learned

 

 

Closure

Write closure report

 

Project Closure

 

Resources, Skills and Costs

The project is estimated at 75 days broken down as follows:

Project Management 

  • 75 days of project management effort split between the Project Manager and Senior Project Manager with additional resource from project services intern. The intern's time will not be recorded to the project. 
  • The Project Manager will lead on the Project Management tasks with oversight from the Senior Project Manager.

The 75 days will be split into the following financial years:

FY 21/22 : 50 Days

FY 22/23 : 25 Days

 

Project Governance

The Project Manager in conjunction with the Senior Project Manager will report via the Project Sponsor bi-monthly from April to the SLT Operations meeting. From June this will move to monthly reporting. Any additional reporting will be delivered as and when required.

The project will also adopt the standard project reporting process and adhere to Apps Governance procedures with QA through Apps WIS.

 

Project Stakeholders

Name Business Area Role Communication Plan
Adam Wadee IS Staff Involvement Agreed (D1.2a, D1.2b, D3.1) ISGOTH Programme Manager

IT Readiness 

Alex Carter IS Applications Service Management IS Applications Service Management Representative (Project Team Member)

IT Readiness

Welcome Week Group

Alister Mayze Help Services Help Services Section Manager

IT Readiness

Andy Donne Service Excellence Programme Service Excellence Programme Manager

IT Readiness

Barry Croucher IS User Services Directorate Head of Help Services

Welcome Week Group

Colin Pritchard Head of Help Services Estates Senior Representative

Welcome Week Group

Colm Harmon Principal's Office Vice Principal (Students)

IT Readiness

Welcome Week Group

Euan Murray IS LTW Learning Spaces Technology LST Representative (Project Team Member)

IT Readiness

Gavin McLachlan Information Services CIO Senior Management Stakeholder

IT Readiness

Welcome Week Group

Gosia Such IS User Services Directorate Director of User Services (Project Team)

IT Readiness

Welcome Week Group

Graeme Wood IS IT Infrastructure ITI Representative (Project Team Member)

IT Readiness

Welcome Week Group

ISG Senior Leadership Team (ISG SLT) Information Services Project Governance

IT Readiness

Welcome Week Group

Janette Murphy Student Induction Team Student Induction Manager

Welcome Week Group

Kevin Brogan IS Learning, Teaching and Web Directorate IS LTW Representative (Project Team Member)

IT Readiness

Kevin Haddow IS Corporate Facilities Operations Manger

IT Readiness

Welcome Week Group

Lisa McDonald IS User Services Directorate ITIL Manager

IT Readiness

Mark Ritchie IS Applications Project Services Senior Management Stakeholder (Project Services)

IT Readiness

Welcome Week Group

Marshall Dozier IS University Library and Collections L&UC Representative (Project Team Member)

Welcome Week Group 

Neil Bruce IS User Services Directorate Project Sponsor (Project Team Member)

IT Readiness

Welcome Week Group

Paul Gorman IS User Services Directorate Deputy Head of Help Services

IT Readiness

Rad Sargeant IS User Services Directorate Business Lead

Welcome Week Group

Sean Burnett IS User Services Directorate Head of ISG Communications (Project Team Member)

IT Readiness

Welcome Week Group

Selina Brown IS User Services Directorate Communications Officer

Welcome Week Group 

Sonia Virdi IS Learning, Teaching and Web Directorate  LTW Graphic Designer

Welcome Week Group

SUran Perera IS Applications Directorate Head of Production Management

IT Readiness

Stuart MacLeod Estates (Interim Head of Construction) Estates Rep for large projects (Project Team Member)

IT Readiness

Tommy Angus Estates (Head of Small Projects) Estates Rep for small projects (updates will be sent through Euan Murray)

IT Readiness

 

Project Info

Project
IT and Library Business Service Readiness for Start of Term 2021/22
Code
ISG020
Programme
ISG Portfolio Projects (OTHISG)
Management Office
ISG PMO
Project Manager
Frankie Quinn
Project Sponsor
Neil Bruce
Current Stage
Execute
Status
In Progress
Project Classification
Grow
Start Date
29-Mar-2021
Planning Date
23-Apr-2021
Delivery Date
05-Nov-2021
Close Date
03-Dec-2021
Programme Priority
1
Overall Priority
Highest
Category
Discretionary

Documentation

Plan