The 8-Step Process for Leading Change - Kotter

 

http://www.kotterinternational.com/the-8-step-process-for-leading-change/

 

Step 1 Create a Sense of Urgency

Craft and use a significant opportunity as a means for exciting people to sign up to change their organization. New CIO. Move to SMT.

 
Step 2 Build a Guiding Coalition

Assemble a group with the power and energy to lead and support a collaborative change effort.

Tony and Section Heads
 
Step 3 Form a Strategic Vision and Initiatives

Shape a vision to help steer the change effort and develop strategic initiatives to achieve that vision.

ISG Change Programme.  ISG Stategic vision.  Argyle House.
 
Step 4 Enlist a Volunteer Army

Raise a large force of people who are ready, willing and urgent to drive change.

Cadre of quality Project Managers, engaged Project Sponsors, with Accountable Programme Owners and Manager.

 
Step 5 Enable Action by Removing Barriers

Remove obstacles to change, change systems or structures that pose threats to the achievement of the vision. See project brief for Year 1 then Year 2.

 
Step 6 Generate Short-Term Wins
Consistently produce, track, evaluate and celebrate volumes of small and large accomplishments – and correlate them to results.
An annual plan for 16/17. SMT updates.
 
Step 7 Sustain Acceleration

Use increasing credibility to change systems, structures and policies that don’t align with the vision; hire, promote and develop employees who can implement the vision; reinvigorate the process with new projects, themes and volunteers.

Improved contractor recruitment process, use of tools and techniques, prioritisation of projects that align with strategy.

 
Step 8 Institute Change

Articulate the connections between the new behaviors and organizational success, and develop the means to ensure leadership development and succession.

Pilot, approve, embed and improve. Evidence improvements.