This project will design Change & Release processes within UniDesk. These will be common processes for all the UniDesk institutions, and will be based on best practise within the ITIL Framework.

This project carries over from 2011/12, and all project information before August 2012 is available from

http://www.projects.ed.ac.uk/areas/itservices/service/ITS081/index_table.shtml

 

 

Current project status

Report Date RAG Budget Effort Completed Effort to complete
March 2013 BLUE 105.0 days 84.0 days 1.0

Project Info

Project
UniDesk Change & Release
Code
ITS081
Programme
ISG - IT Service Management (SMI)
Project Manager
Maurice Franceschi
Project Sponsor
Bryan MacGregor
Current Stage
Close
Status
Closed
Start Date
10-Aug-2011
Planning Date
n/a
Delivery Date
n/a
Close Date
10-Apr-2013
Programme Priority
1
Overall Priority
Higher
Category
Discretionary

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