Structure of master list adjusted/tidied to be easier to use.
Further workshop session carried out with Sheila and campus leads (additional workshop session was cancelled due to sick leave). Progress is slow but steady as each service is defined and agreed across each campus team.
3 further workshops scheduled.
Teaching & Learning services captured in separate stream for the moment.
Investigation into hosting technology for service catalogue is leaning towards SharePoint (due to capabilities, cost and CAHSS use for their T&L service catalogue).
Lack of resource availability within the ITIL team delaying decisions, direction and work on:
Submission/request process for new service entries into the IS Service Catalogue.
How CMVM IT Services will be differentiated and viewed/filtered in the IS Service Catalogue.
Run further workshops.
Merge T&L services into master catalogue.
Investigate SharePoint further as CMVM IT Service catalogue hosting option.