Organisation

Work/Task Breakdown

The following high-level work packages describe the key pieces of work for delivery by the project team:

Code/Name

Description

Leads

WP1: Contact Details – MyEd Gap Analysis

To include:

  1. Known bugs from pilot, e.g. emergency contact details
  2. Refactor application to front-end JS framework
  3. uPortal5 strategy/UI redesign alignment
  4. Set up Analytics
  5. Application Resilience and Error-handling (including EUCLID or API scheduled or unplanned downtime)
  6. Scaling user base (from pilot group to full student population)
  7. Identify enhancements to current design – e.g. user prompts
  8. Document build process automation requirements
  9. Application form/field validation
  10. End-to-end process map (linked to Benefits)
  11. Action Plan Developed

BA,PM, SSP Developer

WP2: API Code Review

The API code would need reviewed, including:

  1. Review current authentication solution between Application and micro service (currently API relay in MyEd). NB Project is not dependent on DTI026 delivery of WSO2 Gateway for authentication;
  2. Monitoring, logging and resilience review
  3. API caching – performance improvement review
  4. Load and stress testing - Validation only
  5. EUCLID embargo periods impact review
  6. API Infrastructure review

SSP Developer, API Lead, PM

WP3: API Development

Carry out all development, and testing, work identified in WP2.

SSP Developer, API Lead, PM

WP4: Application Development

Carry out all development, and testing, identified in WP1.

SSP Developer, PM, Test Lead

WP5: Production Management Handover

Including a period of post-live support from project team before handover.

All

WP6: Student Systems Operations and Communication

  1. Update SSP Operations documentation and processes (guidance, SOPs, FAQ, etc) for first line support.
  2. Update existing websites/induction/comms points that advise students where to update contact details
  3. Communication of go-live to service owners and students
  4. Engage EUSA representation in validation

Business Lead (SSP Implementations), BA, PM, Communications

WP7: Decommission EUCLID Contact Details

Decommission current EUCLID update functionality and/or embed contact details application in EUCLID. Re-directs put in place as required.

SSP Developer, BA, PM, Test Lead

Project Closure

 

PM

 

Resources, Skills and Costs

Project Roles Cost

  1.  Knowledge centre for all University staff and students; andRole

Lead Name(s)

Days

Funding

Programme Manager

Franck Bergeret

2

SEP

Project Manager

Ranald Swanson

20

SEP

Business Analyst(s)

Gaurav Srivastava/Andy Crossland

8

SSP

IS APPS (SSP) Developer

Paul Horrocks (Lead)/Greg Tyler

57

SSP

Production Management

Suran Perera (or delegate)

9

SEP

Testing

Laura Cruickshank

6

SSP

DevTech

Mark Lang

3

SEP

API Development

Peter Pratt/Tomasz Pogoda

51

DT

SSP Implementation Team

Jon Taylor

5

SSP

Total Projected

 

161

 

Contingency

Based on 3-point estimate (covers all areas)

31

DT/SEP/SSP

Total Days

 

192

 

Project User Costs

University Resources

Name(s)

Days

University Cost

Project Sponsor

Lisa Dawson

3

£1,700

Business Lead

Brandi Headon

9

£2,300

Total:

 

 12

£4,000

 

Project Governance

The Project will report to the Project Sponsor and SAS Programme Board.  The Project Sponsor will attend the Board where required.

A number of controls are used to manage projects within the overall SEP Programme.  These are available on request (to be published by the PMO).

Standard project roles and responsibilities are documented at http://www.projects.ed.ac.uk/using-this-site/project-roles-responsibilities

 

Project Stakeholders

The following key stakeholder groups have been identified (above those within project group):

Name

Communications Plan

Students

WP6 updates all relevant document, guidance and FAQs, etc. Also includes communication to students at point of go-live.

Digital Transformation

Project Manager to liaise with UCP Programme (for overall MyEd developments in DTI044) and API Development projects.

Student Systems

Business Lead to keep informed.

User Acceptance Testing

Project Manager to include testing lead

 

Live stakeholder log held here: - https://www.projects.ed.ac.uk/unpublished/project/sas011/stakeholders

The project team will be:

Name

Role

Lisa Dawson

Project Sponsor

Brandi Headon

Business Lead

Ranald Swanson

Project Manager

Gaurav Srivastava/Andy Crossland

Business Analyst(s)

Paul Horrocks/Greg Tyler

IS APPS (SSP) Developer

Suran Perera (or delegate)

Production Management

Laura Cruickshank

Testing

Mark Lang

DevTech

Peter Pratt/Tomasz Pogoda

API Development

Jon Taylor

SSP Implementation Team

 

Project Estimations

https://www.projects.ed.ac.uk/unpublished/project/sas011/estimations

 

 

Project Info

Project
Student Centred Portal - Contact Details Roll Out
Code
SAS011
Programme
Service Excellence - Student Administration and Support (SAS)
Management Office
ISG PMO
Project Manager
Ranald Swanson
Project Sponsor
Lisa Dawson
Current Stage
Close
Status
Closed
Start Date
13-Mar-2018
Planning Date
01-Jun-2018
Delivery Date
15-Nov-2018
Close Date
05-Feb-2020
Overall Priority
Normal
Category
Discretionary

Documentation

Plan