Delivery of CMDB Process and Database to Edinburgh UniDesk

The CMDB Module within UniDesk has been activated for Edinburgh, with our partners in Abertay, St Andrews and Sheffield to follow soon.

UniDesk now provides a Configuration Management Database that can be used to record assets and their relationships, view these in a graphical interface, and to provide the Asset data via a one-off or regular import via CSV file, for hardware, software and services.

The CMDB is integrated with current Incident, Problem and Change&Release processes in UniDesk.

Training and consultancy will be made available over the coming months to UniDesk users, as areas within the University consider providing data to UniDesk, or using CMDB as their golden copy for Asset recording and change control.