There is recognition between the UniDesk partners that institutions will have different BI systems they want to use to enhance the standard TopDesk reporting functionality. The UniDesk service will facilitate an overnight download of data where appropriate to enable this.

Edinburgh will gather requirements for reporting from our different user areas and create SAP BI Universes and Information Spaces to allow standard reports through Crystal Reports and ad-hoc reporting through BI Explorer and Webi.

Change reference C1603-077