Durham University is joining the UniDesk service as members.

UniDesk is a shared service hosted by Edinburgh University providing a web-based service management tool for the Education sector.  It is provideded as a SaaS offering and is currently used by 5 other Universities across the UK. It acknowledges industry best practice and is based on TOPdesk Enterprise with Shibboleth authentication.

Current project status

Report Date RAG Budget Effort Completed Effort to complete
April 2017 BLUE 50.0 days 51.5 days 0.0

Project Info

Project
UniDesk for Durham University
Code
SMI017
Programme
ISG - IT Service Management (SMI)
Management Office
ISG PMO
Project Manager
David Watters
Project Sponsor
Alex Carter
Current Stage
Close
Status
Closed
Start Date
22-Aug-2016
Planning Date
n/a
Delivery Date
n/a
Close Date
21-Apr-2017

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