Organisation
Work/Task Breakdown
The tasks below need to be phased as there are dependencies on one task finishing before the other can start.
- Infrastructure set up
- Unidesk DEV environment for Edinburgh upgraded
- API work by Service Excellence for Quick Calls component completed
- Quick Calls development completed
- Roll out UOE DEV to UOE TEST
Planning Phase |
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| Project and programme Management | Project Services | ||
| Weekly team meetings | All teams | ||
| SDS for QuickCalls | Software Development | ||
| Business Analysis and confirm requirements | Software Development | ||
| System analysis - TAD | Dev Tech | ||
Build Phase - Unidesk environment and upgrade |
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| Spec up and order infrastructure | Dev Tech | ||
| Complete DEV environment and upgrade Unidesk for UoE | Dev Tech | ||
| System Documentation including implementation plan | Dev Tech | ||
| All Connections updates etc | Applications Management | ||
| Support for build | Technology Management | ||
Build Phase - Unidesk Reporting |
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| Update Reporting Documentation |
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| Spec up and order infrastructure |
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Build Phase - Quick Calls |
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| Familiarisation | software development | ||
| Build Quick Calls functionality and Configure Bamboo | software development | ||
| Peer testing | software development | ||
| Authentication - Shibboleth on Django server | Dev Tech | ||
| Assist with build | Dev Tech | ||
Integration Phase - Unidesk upgrade |
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| Complete TEST environment for UoE | Dev Tech | ||
| Support of TEST UoE | Dev Tech | ||
| Complete Test environment for St Andrews, Abertay, SHU, Stirling, Edinburgh Napier, Durham | Dev Tech | ||
| Support for TEST environment build | Dev Tech | ||
| Support of TEST others | Dev Tech | ||
| Integration testing | Applications Management | ||
| Rework | Dev Tech | ||
| Support for upgrade to TEST | Technology Management | ||
| Complete TEST Reporting Server | Dev Tech | ||
Integration Phase - Quick Calls |
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| Install to TEST for all institutions | software development | ||
| Integration testing | Applications Management | ||
| Rework | software development | ||
| Rework | Dev Tech | ||
| Rework | Applications Management | ||
| Rework | Technology Management | ||
UAT Phase - Quick Calls and Unidesk Upgrade |
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| Support for UAT & complete any fixes | Dev Tech | ||
| Support for UAT & complete any fixes | Technology Management | ||
| Support for UAT & complete any fixes | Applications Management | ||
| Support for UAT & complete any fixes | Software Development | ||
| Documentation Handovers | Dev Tech | ||
| Technology Management | |||
| Software Development | |||
| Applications Management | |||
Deployment Phase Unidesk |
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| Complete LIVE environment UoE | Dev Tech | ||
| Support for LIVE environment build | Dev Tech | ||
| Support of LIVE UoE | Dev Tech | ||
| Complete LIVE environment for St Andrews, Abertay, SHU, Stirling, Edinburgh Napier, Durham | Dev Tech | ||
| Support for LIVE buid - others | Dev Tech | ||
| Complete Live Reporting Server | Dev Tech | ||
| Support for deployment | Dev Tech | ||
| Support for deployment | Applications Management | ||
| Support for deployment | Technology Management | ||
Deployment Phase Quick Calls |
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| Bamboo deployment for Quick Calls | Software Development | ||
Closure Phase |
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| Project Closure tasks | Project Services |
Resources, Skills and Costs
| Project Services | 33 days |
| Software Development | 36 days |
| Development Technology | 112 days |
| Applications Management | 18 days |
| Technology Management | 8 days |
| All Teams | 3 days |
Project Governance
WIS
Project Stakeholders
| Alex Carter | Service Management | Head of Service Management |
| Alister Webb | Development Technology | Technical Lead |
| Ana Heyn | Applications Management | Applications Management Team Lead |
| Andrew Gleeson | Production Management | Applications Management |
| Bert Robberechts | Software Development | Developer |
| Catherine Hetherington | Collaboration Services | Joint Project Sponsor |
| Chris Konczak | Project Services | Project Manager |
| Colin Thomson | Abertay University | UniDesk Process Manager |
| Colin Watt | Project Services | Programme Manager |
| David Gillespie | Durham University | UniDesk Process Managers |
| Dawn Dodd | Collaboration Services | Joint Project Sponsor |
| Heather Larnach | Technology Management | Technology Management Team Lead |
| Irene Kruijff | Top Desk | Top Desk Project Manager |
| John Allison | Software Development | Senior Developer |
| Keith Livingston | Ulster University | UniDesk Process Managers |
| Kevin Donachie | St Andrews University | UniDesk Process Managers and Business user at UOE |
| Lisa McDonald | User Services Division | Business User |
| Mary Hill | Sheffield Hallam University | UniDesk Process Managers |
| Neil Bruce | User Services Division | Programme Owner |
| Riky Harris | Development Technology | Technical Architect for QuickCalls |
| Robert Gormley | Edinburgh University | UniDesk Process Managers |
| Robert Wyllie | Development Technology | Technical Architect |
| Sally Jorjani | Edinburgh Napier University | UniDesk Process Managers |
| Trish Davey | Stirling University | UniDesk Process Managers |
| Tristan Marsman | Top Desk | Top Desk developer |
| Willie Mitchell | Service Management | Service Team Lead |
Project Estimations
| Attachment | Size |
|---|---|
 smi018_estimation_v2.xlsx | 31.66 KB |