RCA (The Royal College of Art) is joining the UniDesk service as a member.

UniDesk is a shared service hosted by Edinburgh University providing a web-based service management tool for the Education sector.  It is provideded as a SaaS offering and is currently used by 7 other Universities across the UK. It acknowledges industry best practice and is based on TOPdesk Enterprise with Single Sign On (SSO) authentication.

Current project status

Report Date RAG Budget Effort Completed Effort to complete
March 2019 BLUE 59.0 days 58.6 days 0.0

Project Info

Project
UniDesk for RCA
Code
SMI020
Programme
ISG - IT Service Management (SMI)
Management Office
ISG PMO
Project Manager
Richard Bailey
Project Sponsor
Dawn Dodd
Current Stage
Close
Status
Closed
Project Classification
Grow
Start Date
27-Aug-2018
Planning Date
21-Sep-2018
Delivery Date
07-Feb-2019
Close Date
22-Mar-2019
Overall Priority
Higher
Category
Discretionary

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