L-Università ta' Malta - University of Malta (UoM) is joining the UniDesk service as a member.

UniDesk is a shared service hosted by Edinburgh University providing a web-based service management tool for the Education sector.  It is provideded as a SaaS offering and is currently used by 10 other Universities across the UK. It acknowledges industry best practice and is based on TOPdesk Enterprise with Single Sign On (SSO) authentication.

Current project status

Report Date RAG Budget Effort Completed Effort to complete
September 2019 BLUE 67.0 days 43.9 days 5.8

Project Info

Project
UniDesk for Malta
Code
SMI023
Programme
ISG - IT Service Management (SMI)
Management Office
ISG PMO
Project Manager
Richard Bailey
Project Sponsor
Dawn Dodd
Current Stage
Close
Status
Closed
Project Classification
Grow
Start Date
08-Apr-2019
Planning Date
19-Apr-2019
Delivery Date
26-Aug-2019
Close Date
20-Sep-2019
Overall Priority
Higher
Category
Discretionary

Documentation

Project Dashboard

Project journal

No entries found.

Change dashboard

Nothing to report.