Organisation

Work/Task Breakdown

3 parallel workstreams:

  • Improvements to UniDesk Quick Calls (functional and non-functional), described in jira and prioritised using MOSCOW.
  • Agree approach for UniDesk DNS migration (dependent on budget approval of any upfront and recurrent costs).
  • Engage with UniDesk members on their bespoke data import process; agree timescale for migration of their process off Edinburgh infrastructure.

The outcome of these 3 workstreams will determine the extent of further server decommissioning in July.

 

Resources, Skills and Costs

Project team requires experience with Quick Calls / Python development, and the bespoke UniDesk data import processes.

Agreed project budget is 50 days.

Costs of UniDesk DNS migration to be determined.

 

Project Governance

  1. Project to work through the Must Do and Should Do jiras to complete as much as is possible by end July 2021 with the available budget.
  2. Project Team to work with Project Sponsor (also Chair of UniDesk Board) to validate approach and seek decisions
  3. All key project decisions will be signed off by the Service Management UniDesk team.

 

Project Stakeholders

Name Business Area Role
Alain Forester IS Applications - Service Management Service Manager #ProjectTeam
Alister Webb IS Applications - Development Services Development Technology Lead #ProjectTeam
Ana Heyn IS Applications - Production Management Applications Team Manager
Andrew Gleeson IS Applications - Applications Management Apps Man rep #ProjectTeam
Bill Lee IS Applications - Development Services Head of Development Services
Catherine Hetherington IS Applications - Service Management Service Owner #ProjectTeam
Colin Watt IS Applications - Project Services Project Manager #ProjectTeam
Dawn Dodd IS Applications - Service Management Service Owner #ProjectTeam
John Allison IS Applications - Development Services Software Development Lead #ProjectTeam
Mark Lang IS Applications - Development Services Development Technology Team Manager
Mark McGowan IS Applications - Production Management Technology Management rep #ProjectTeam
Mark Ritchie IS Applications - Project Services Project Sponsor #ProjectTeam
Peter Pratt IS Applications - Development Services Software Development Team Manager
Suran Perera IS Applications - Production Management Acting Head of Production Management
Willie Mitchell IS Applications - Service Management Service Manager #ProjectTeam

 

Project Estimations

(Please attach/link from Estimation Log)

 

Project Info

Project
Optimising UniDesk Service
Code
SMI027
Programme
ISG - IT Service Management (SMI)
Management Office
ISG PMO
Project Manager
Colin Watt
Project Sponsor
Mark Ritchie
Current Stage
Deliver
Status
In Progress
Project Classification
Transform
Start Date
18-Dec-2020
Planning Date
05-Feb-2021
Delivery Date
25-Jun-2021
Close Date
30-Jul-2021
Overall Priority
Higher
Category
Discretionary

Documentation

Plan