February 2021

Report Date
February 2021

Achievements in Last Period

  • Project initiated

Issues 

  • Resource conflicts (Major Incident has impacted Service Management resource, impacting first on SMI024 and this project in turn). It is unlikely that significant progress can be made on this project until deliveries have progressed on SMI024.

Next Steps

  • Planning

 

Milestones

To be confirmed as part of planning

Project Status
RAG Status
Time
AMBER
Cost
GREEN
Scope
GREEN
Overall
AMBER
RAG Commentary
Current RAG is AMBER (time) due to delays (resource conflict on Service Management and PM due to SMI024 work)
Change Status
Has formal escalation taken place?
No
Activity
Approved budget
0.0 days
Activity this month
0.0 days
Activity this year
0.0 days
Activity to date
0.0 days
Estimate to complete current year
0.0 days
Estimate to complete future years
0.0 days

Project Info

Project
Optimising UniDesk Service
Code
SMI027
Programme
ISG - IT Service Management (SMI)
Management Office
ISG PMO
Project Manager
Colin Watt
Project Sponsor
Mark Ritchie
Current Stage
Deliver
Status
In Progress
Project Classification
Transform
Start Date
18-Dec-2020
Planning Date
05-Feb-2021
Delivery Date
24-Aug-2021
Close Date
10-Dec-2021
Overall Priority
Higher
Category
Discretionary

Documentation