April 2021

Report Date
April 2021

Achievements in Last Period

  • Project planning has progressed but has not been completed due to resource availability.
  • Planning signoff now expected w/c 03/05/21.
  • Initial Jiras have been prioritised and estimated.

Issues 

  • Resource conflicts (Service Management resource availability). It has now been confirmed that 1d per week effort to be ringfenced for the project.

Next Steps

  • Complete planning
  • Work through prioritised jiras (initial focus quick calls api lookup, data imports)

 

Milestones

To be confirmed as part of planning:

End of Planning 29-Apr-2021
Agree DNS Migration plan 19-May-2021
Quick Calls API Lookup 21-May-2021
Quick Calls Jiras (1) 28-May-2021
UniDesk DNS Migration 18-Jun-2021
Review Data Import process 23-Jun-2021
Decision on Database Consolidation and Decommissioning 25-Jun-2021
Quick Calls Jiras (2) 25-Jun-2021
DSOR 16-Jul-2021
Quick Calls Jiras (3) 16-Jul-2021
Project Closure 30-Jul-2021
Project Status
RAG Status
Time
AMBER
Cost
GREEN
Scope
GREEN
Overall
AMBER
RAG Commentary
Current RAG is AMBER (time) due to delays (resource conflict on Service Management and SW Dev)
Change Status
Has formal escalation taken place?
No
Activity
Approved budget
0.0 days
Activity this month
9.6 days
Activity this year
17.5 days
Activity to date
17.5 days
Estimate to complete current year
34.1 days
Estimate to complete future years
0.0 days

Project Info

Project
Optimising UniDesk Service
Code
SMI027
Programme
ISG - IT Service Management (SMI)
Management Office
ISG PMO
Project Manager
Colin Watt
Project Sponsor
Mark Ritchie
Current Stage
Deliver
Status
In Progress
Project Classification
Transform
Start Date
18-Dec-2020
Planning Date
05-Feb-2021
Delivery Date
25-Jun-2021
Close Date
30-Jul-2021
Overall Priority
Higher
Category
Discretionary

Documentation