Deployment
Deployment Strategy
Deploy to Live following Implementation plan. Test limited subset of data to prove functionality before wider release.
Dependencies
No dependencies known
Communication
USD and TEL teams are communicating with the user community
Deployment Checklists
Application checklist
Component | Success Criteria | Project Stage Required (Agile) | Ok (Y/N) | Reviewed By (Date) | Outstanding Actions (Who) |
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Implementation Plan | Feedback from previous test implementations completed and successful full implementation undertaken for UAT | DSOR (Release 1-n) | Y | AH / 12/08/13 | Implementation plan looks completed |
Implementation Risk Assessment | A risk assessment has been undertaken for the Implementation Plan and selected deployment dates. (e.g. roll back) | ASOR (Release 1-n) | N
Y | AH / 12/08/13
AH / 20/11/13 | Ana Heyn to confirm this is now included
Rollback steps have been included in Implementation Plan
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System Design Specification (SDS) | Document complete and accurate.
Action: The Document must be copied to the Wiki | ASOR (Final Release / Handover) | Y | AH / 12/08/13 |
Uploaded to the Learn Wiki
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System Description Document | Document complete and accurate.
Action: The Document must be copied to the Wiki | ASOR (Final Release / Handover) | Y | AH / 12/08/13 | Uploaded to the Learn Wiki |
Scalability/Load Testing | Adequate load testing has taken place. The results have been recorded and analysed to ensure that the application will cope with the anticipated load.
| ASOR (Final Release / Handover) |
N/A
| AH / 12/08/13 |
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Performance | The application has been tested against stated performance criteria. Performance has been assured by user and support staff testing. | ASOR (Final Release / Handover) | N/A
| AH / 12/08/13 |
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Source Code
Source control must be checked out till go-live and checked-in after go live | Source code has been secured with VSS or other source control tool. Where code is provided by a third party (e.g. supplier) it has been established who is responsible to maintain source code | DSOR (Final Release / Handover) | ?? | AH / 12/08/13 | I can see code has been uploaded to SVN but we need to double check the final copy is uploaded - Ross Nicoll to confirm https://svn.ecdf.ed.ac.uk/repo/is/apps/software/learn_timetabling |
Configuration Management Database | The relevant details regarding new or changed infrastructure components have been added to the configuration management database (This is currently maintained in the Change Control System) | ASOR (Release 1-n) | N/A | AH / 13/08/13 | Covered under Learn application |
Change Control(s) | A change control entry has been created for the LIVE implementation request. | ASOR / (Release 1-n) | N
Y | AH / 12/08/13
AH / 20/11/13
| PM to create change control record once deployment date known PM created CC |
Test Log Review | A review of the test log (JIRA) has taken place to ensure all required actions have been completed. If this is not the case, then confirmation on criticality of outstanding issues and action plan for resolution is required. | ASOR (Final Release / Handover) | N N | AH / 12/08/13
AH / 20/11/13 | To be confirmed Still several Jiras open. 3 Jiras will be fixed after going Live |
Production Management Handover | Handover to Production Management is completed and the team are in are in position to support the application post deployment. | ASOR (Final Release / Handover) | ?? | AH / 12/08/13 | To be booked / scheduled. Update 20-Nov-13 Handover took place on 13-Nov-13. Ross is going to update the System Description document with further details. |
Support Accounts | Read access accounts or update current read access accounts have been set up for support staff(requires business owner approval) | ASOR (Final Release / Handover) | N/A
| AH / 12/08/13 |
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Password Manager (InfoKeep) | InfoKeep has been updated with all relevant account details including external supplier accounts | ASOR (Release 1-n) | N/A |
AH / 12/08/13
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Environment comparison | Database comparison between TEST and LIVE (might be required before and after go-live) | ASOR (Final Release / Handover) | N/A |
AH / 12/08/13 |
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Client requirements
| Does the application have specific client requirements, such as JVM/JRE versions, JInitiator? If so have these requirements been raised with Desktop services Wiki pages to be updated: [1] https://www.wiki.ed.ac.uk/display/insite/Corporate+applications+with+client+based+requirements [2] https://www.wiki.ed.ac.uk/display/insite/Client+side+requirements+for+corporate+applications | ASOR (Release 1-n) | N/A
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AH / 12/08/13
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Technologies | Is there any new software or technologies involved? (Y/N) If yes state any additional actions taken to ensure adequate handover to the production support team | ASOR (Release 1-n) | N/A |
AH / 12/08/13 |
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Access outside University | By default all web based applications are accessible outside University without use of VPN etc Wiki list If not accessible from outside University this needs to be approved by Production Management. | ASOR (Release 1-n) |
N/A
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AH / 12/08/13
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Certificates | All changes to certificates or new certificates for this service have to be added to the certificate master list. The certificate master list is being managed by Applications Management This includes TEST and LIVE certificates and records type of certificate and expiry dates. | ASOR (Final Release / Handover) |
N/A
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AH / 12/08/13
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Infrastructure checklist
Component | Success Criteria | Project Stage Required (Agile) | Ok (Y/N) | Reviewed By (Date) | Outstanding Actions (Who) |
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Technical Architecture Document(TAD) | Documentation complete and accurately reflects the environment subjected to UAT.
Action: TAD needs to be copied to Wiki | ASOR (Release 1-n) | Y | Chris Cord 09/08/13 |
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Operational Document | Describes fully operational tasks and ongoing maintenance.This document should be fully populated and any missing sections or issues should be highlighted.
Action: OD needs to be copied to Wiki | ASOR (Release 1-n) | N Y | Chris Cord 09/08/13
AH / 20/11/13
| Can't find a OD for this. Unsure whether it is just an update to Learn or SAT ODs or a seperate document. This WP2 is a software component so OD is no applicable,
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Security | All security requirements, e.g. SSL encryption, IP based restrictions firewall requirements have been specified, tested and implemented in LIVE | ASOR (Release 1-n) | Y | Chris Cord 09/08/13 |
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Patching | Ensure that all applications have an agreed patching schedule and this schedule is agreed with service owners. Different technologies have different patching strategies: Oracle, Windows, Linux | ASOR (Final Release / Handover) | N/A | Chris Cord 09/08/13 |
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Infrastructure diagrams | All infrastructure diagrams are updated with newest server and infrastructure detail:
https://www.wiki.ed.ac.uk/display/insite/Server+Layout+%28Unix%29
and
https://www.wiki.ed.ac.uk/display/insite/Server+Layout+%28Windows%29 | ASOR (Release 1-n) | N/A | Chris Cord 09/08/13 |
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Start/Stop scripts | Are Server Start-up/Shutdown scripts in place? Including start-up procedure documented, enabled and tested. | ASOR (Release 1-n) | N | Chris Cord 09/08/13 | Details (if any) should be in OD |
Ports | Port allocation file been updated:
https://www.wiki.ed.ac.uk/display/insite/Port+Allocation+on+Unix+Servers | ASOR (Release 1-n) | N/A | Chris Cord 09/08/13 |
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Backup and Recovery | All backups as noted in the TAD need to be confirmed operational.
A test recovery of user data needs to be done to validate the integrity of the recovery mechanism and process. | ASOR (Release 1-n) | N/A | Chris Cord 09/08/13 |
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DR Copy | DR copy to Edzell configured and tested(unless existing database which is already setup). | ASOR/Release1 | N/A | Chris Cord 09/08/13 |
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Logs | For all logs the following is in place:
| ASOR (Release 1-n) | Y | Chris Cord 09/08/13 | Details (if any) should be in OD Update AH 20-Nov-2013 Logs for the building blo |
Support checklist
Component | Success Criteria | Project Stage Required (Agile) | Ok (Y/N) | Reviewed By (Date) | Outstanding Actions (Who) |
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Support Agreement (including any charging arrangements)
| A support agreement (SLA or OLA) is in place for any new applications – including any hosting or support charges.
Action: SLA moved to wiki:
https://www.wiki.ed.ac.uk/display/insite/SLA+repository+-+Applications+Management | ASOR (Final Release / Handover) |
Y
| AH / 12/08/13 | |
Time Recording Code | A Time Recording code for the application, if required, has been confirmed and set up. | ASOR (Final Release / Handover) |
N/A | AH / 12/08/13 | Covered under TEL support |
Disaster Recovery and Business Continuity | Appropriate DR/BC provision is in place and has been fully tested. Application DR/BC details have been transferred to the DR Portfolio and DR level (1, 2 or 3) has been agreed | ASOR (Release 1-n) |
N/A | AH / 12/08/13 |
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Test Environment | An adequate TEST environment has been established for the application which may be used by support to test future changes prior to releasing these in the LIVE environment. | ASOR (Release 1-n) | Y | AH / 12/08/13 | Building Block deployed to Learn Test |
Hardware and Software Licensing | All required licensing is in place including maintenance/support arrangements with external suppliers. | ASOR (Final Release / Handover) |
N/A | AH / 12/08/13 |
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Browser Compatibility | Browser compatibility has been tested and compatibility information updated See for details | ASOR (Final Release / Handover) |
N/A | AH / 12/08/13 |
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Portal Compatibility | Portal compatibility, where required, has been confirmed the Portals Service Owner.
| ASOR (Final Release / Handover) |
N/A | AH / 12/08/13 |
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Help Desk | The new application is recognised with the UniDesk (A business contact queue is defined where initial calls are raised with) | ASOR (Final Release / Handover) | ?? | AH / 12/08/13 | Not sure if Helpline colleagues who deal with Learn issues will need some notification or training |
User Guide Documentation | Appropriate documentation has been produced for users of the new application. | ASOR (Final Release / Handover) | N/A | AH / 12/08/13 |
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Training Material | Training material, if required, has been produced and is of an appropriate standard. | ASOR (Final Release / Handover) | ?? | AH / 12/08/13 | Not sure if TEL will need some training |
Demonstration or Walkthrough | Demonstration or walkthrough of the new application has taken place for other stakeholder. | ASOR (Final Release / Handover) | N/A | AH / 12/08/13 |
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Deployment Date(s) | Agreed date has been confirmed that allows adequate time for completion of Acceptance Sign Off Review. | ASOR (Final Release / Handover) | N Y | AH / 12/08/13
AH / 21/11/13 | Date to be confirmed subject to progress of Timetabling and Learn service issues Serveral discussion about the deployment date. 20/11/13
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Deployment Resources | IS and business area resources required for deployment, including those needed for post implementation checking and sign off have been secured. | ASOR (Final Release / Handover) | N
Y | AH / 12/08/13
AH / 20/11/13 | PM to book team for deployment once date confirmed.
PM booked resources |
Deployment Ownership | Responsibilities for managing the go-live, including: comms with service owner and end users, ensuring go live timescales are met, managing issues arising and managing comms between all teams involved in go live. | ASOR (Final Release / Handover) | Y | AH / 12/08/13 | PM - Alex Wood |
Service Announcement(s) | A Service announcement has been raised with the agreed deployment date on the alert system:
http://reports.is.ed.ac.uk/alerts/
Service announcements should be raised by Project Manager 10 days before go live, but no later than 4 days. | ASOR (Release 1-n) | Y | AH / 12/08/13 AH / 20/11/13 | Raised, with date to be confirmed. Annnouncement created |
Web Sites and Other Document Sources | External and internal web sites have been reviewed to ensure that all application references are present, correct and up to date. | ASOR (Final Release / Handover) |
N/A | AH / 12/08/13 |
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