Service Level Agreement

The Service Level Agreement (SLA) document continues on beyond the project closure as a 'living' document.  For this reason it is created as an independant MSWord document, a working copy of which is attached to this page during the life of the project.

Completed by Suran 

Project Info

Project
Speedwell database hosting
Code
TEL002
Programme
ISG - Technology Enhanced Learning (TEL)
Project Manager
Franck Bergeret
Project Sponsor
David Williamson
Current Stage
Close
Status
Closed
Start Date
06-Aug-2012
Planning Date
n/a
Delivery Date
n/a
Close Date
14-Jun-2013