Learn is used by over 80% of all our academic courses and is our flagship VLE. There have been some changes in the personnel supporting the service inside ISG in the last 6-12 months, and the demand and expectations around online learning are increasing within our academic Schools.

Scope

This project will consider all aspects of the delivery of the Learn service, identify what works well, and make recommendations for change were improvement or opportunity is identified. The areas to be considered include:

  • Front line support (IS Helpline and IS Website)
  • Training
  • Consultancy
  • Technical support
  • Other institutions

 

Current project status

Report Date RAG Budget Effort Completed Effort to complete
March 2017 AMBER 0.0 days 0.0 days 0.0

Project Info

Project
Learn Support review
Code
TEL035
Programme
ISG - Technology Enhanced Learning (TEL)
Project Manager
Josephine Kinsley
Project Sponsor
Melissa Highton
Current Stage
Accept
Status
In Progress
Start Date
02-May-2016
Planning Date
n/a
Delivery Date
n/a
Close Date
08-Apr-2017

Documentation

Project Dashboard

Project journal

No entries found.

Change dashboard

Nothing to report.