Learn is used by over 80% of all our academic courses and is our flagship VLE. There have been some changes in the personnel supporting the service inside ISG in the last 6-12 months, and the demand and expectations around online learning are increasing within our academic Schools.
This project will consider all aspects of the delivery of the Learn service, identify what works well, and make recommendations for change were improvement or opportunity is identified. The areas to be considered include:
- Front line support (IS Helpline and IS Website)
- Technical support
- Other institutions
Current project status
|Report Date||RAG||Budget||Effort Completed||Effort to complete|
|March 2017||AMBER||0.0 days||0.0 days||0.0|