Organisation
Work/Task Breakdown
This project will be split into 2 workstreams:
1. Service Readiness - This workstream will focus on all the associated ongoing work and projects that require elements to be in place for the Start of Term. This workstream will deal with the monitoring, reporting and communications to ensure that everything required is in place or any issues are escalated to SLT.
2. Welcome Week - This workstream will focus on the tasks required for the successful delivery of Welcome week. This will include IT connectivity, Bank Letters and Card photo uploads and delivery.
Stage |
Activity |
Planning |
Produce Project Brief |
|
Agree Estimates |
|
Planning review/sign off Project Brief |
Execute Plan |
Communication Plan Draft |
Welcome Week Work Stream
|
|
Establish a Communications Plan | |
|
Agree staff contacts and involvement from ISG Directorates, University, EUSA |
|
Confirm tools and processes (collating information, reviewing, regular reporting, communications) |
|
Establish List of collated information |
|
Perform regular reviews |
|
Regular reporting and communication |
|
Escalation of gaps in information for attention |
|
|
Review Execution |
Lessons Learned |
|
|
Closure |
Write closure report |
|
Project Closure |
Resources, Skills and Costs
The project is estimated at 75 days broken down as follows:
Project Management
- 75 days of project management effort split between this and the next financial year. The intern's time will not be recorded to the project.
The 75 days will be split into the following financial years:
- FY 23/24 : 45 Days
- FY 24/25 : 30 Days
Student Intern Assistant Intern
This year the project proposes to recruit two project assistant interns. This should offer some continuity as last year's intern will rejoin the project.
Student Helpers
The project intends to recruit a student to work part-time (up to 15 hours per week) from April/May to June then full-time until the end of week 1.
In 2022/23 the project used a budget of over £85k. This covered all the external costs for Welcome Week except staff costs including student helpers:
- cost of licences
- giveaways for students
- experiential activities for students
Financial Budget
This year the budget will be significantly more as the CIO has already approved a £72k spend for higher-value tote bags.
Project Governance
There are several layers of Governance for this project. The project will adhere to the standard Apps Review governance. In addition, the project will report on a monthly basis from May to July to ISG SLT and from August to the start of teaching on a weekly basis to ISG SLT.
Project Stakeholders
Name | Business Area | Role | Project Team Member | ||||
---|---|---|---|---|---|---|---|
Alex Carter | ISG Applications Service Management | IS Applications Service Management Representative |
Project Team |
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Barry Croucher | ISG User Services Directorate Help Services | Business Lead |
Project Team |
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Cheryl Hutton | Residence Life | Residence Life Representative | |||||
Colin Pritchard | Estates Head of Help Services | Estates Senior Representative | |||||
Colin Watt | ISG Applications Project Services | USD Programme Manager | |||||
Colm Harmon | Principal's Office | Vice Principal (Students) | |||||
Craig Robertson | ISG Corporate | Facilities Operations Manager | |||||
Gavin McLachlan | Information Services CIO | Senior Management Stakeholder | |||||
Gosia Such | ISG User Services | Business Lead |
Project Team |
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Graeme Wood | ISG IT Infrastructure | ITI Representative |
Project Team |
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ISG Senior Leadership Team (ISG SLT) | Information Services | Project Governance Lead | |||||
Kevin Brogan | ISG Learning, Teaching and Web | IS LTW Representative |
Project Team |
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Lesley Greer | ISG LTW Learning Spaces Technology | LST Representative |
Project Team |
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Lesley Ross | Student Induction Team | Student Induction Manager | |||||
Lisa McDonald | ISG User Services | ITIL Manager | |||||
Mark Ritchie | ISG Applications Project Services | Senior Management Stakeholder | |||||
Marshall Dozier | ISG University Library and Collections | L&UC Representative |
Project Team |
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Neil Bruce | ISG User Services | Project Sponsor |
Project Team |
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Pam Wells |
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EdHelp Service Delivery Manager |
|
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Paul Gorman | ISG User Services Directorate | Deputy Head of Help Services | |||||
Shaun Brunett | ISG User Services Directorate | Head of ISG Communications |
Project Team |
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Stuart MacLeod (TBC) | Estates | Estates Rep for Large Projects |
Project Team |
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Suran Perera | ISG Applications | Head of Production Management | |||||
Tommy Angus (TBC) | Estates | Estates Rep for Small Projects |